CAPM Business Analysis Frameworks Practice Question
During requirements prioritization, the business analyst receives conflicting input from stakeholders. Which technique should be used to reach a consensus?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Delphi technique
The Delphi technique is specifically designed to achieve consensus through anonymous, iterative rounds of feedback, making it ideal for resolving conflicting stakeholder input during prioritization. Option A (Interviewing) is a one-on-one data-gathering method that does not build group consensus. Option B (Observation) is used to understand current processes, not to prioritize requirements. Option D (Brainstorming) generates ideas but does not resolve conflicts or reach consensus.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Interviewing
Why it's wrong here
Interviewing gathers individual perspectives but does not build consensus.
- ✗
Observation
Why it's wrong here
Observation is used to understand processes, not to resolve conflicts.
- ✓
Delphi technique
Why this is correct
Delphi technique achieves consensus through anonymous rounds.
- ✗
Brainstorming
Why it's wrong here
Brainstorming is for idea generation, not conflict resolution.
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