Quick Answer
The answer is to document the impact in the change request first. This is correct because the business analyst’s immediate responsibility when handling a change request is to capture the full implications—such as schedule delays, cost increases, or scope trade-offs—within the formal change request document before any decision is made. This documentation provides the objective data that the change control board and stakeholders need to evaluate the request against the project’s baseline. On the Certified Associate in Project Management CAPM exam, this scenario tests your understanding of the Perform Integrated Change Control process, specifically that analysis and logging precede approval. A common trap is thinking the BA should immediately escalate or reject the change, but the correct first action is always to record the impact. Memory tip: “Log before you judge”—document the effect in the change request before anyone decides.
This CAPM practice question tests your understanding of business analysis frameworks. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During a project, a stakeholder requests a change that adds new functionality. The BA determines the change is feasible but will delay the schedule. What should the BA do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Document the impact in the change request
Documenting impact ensures informed decision-making by the change control board.
Reject the change
Why wrong: Rejecting without proper assessment is not recommended; impact should be documented first.
Approve the change
Why wrong: Approval is not the BA's role; BA assesses impact and documents it.
Implement the change
Why wrong: Implementation without formal change control is not appropriate.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Document the impact in the change request
The BA should document the impact in the change request to inform the change control board and stakeholders before any decision.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Document the impact in the change request
Why this is correct
Documenting impact ensures informed decision-making by the change control board.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Reject the change
Why it's wrong here
Rejecting without proper assessment is not recommended; impact should be documented first.
Approve the change
Why it's wrong here
Approval is not the BA's role; BA assesses impact and documents it.
Implement the change
Why it's wrong here
Implementation without formal change control is not appropriate.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the CAPM exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Identify which CAPM exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Business Analysis Frameworks — study guide chapter
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FAQ
Business Analysis Frameworks — This question tests Business Analysis Frameworks — Read the scenario before looking for a memorised answer..
The correct answer is: Document the impact in the change request — The BA should document the impact in the change request to inform the change control board and stakeholders before any decision.
Identify which CAPM exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
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