CAPM Practice Question: Project Management Fundamentals and Core Concepts
A project manager is leading a team that includes members from different cultures. Communication misunderstandings are causing delays. Which action best addresses the root cause?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Update the communications management plan to include cultural considerations
Updating the communications management plan to include cultural considerations directly addresses the root cause of misunderstandings due to cultural differences. This proactive approach ensures that communication methods and styles are tailored to the team's diversity, improving clarity and reducing delays. Option A is too drastic, option B may not solve the underlying issue, and option D is a superficial fix that does not adapt the plan to cultural needs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Replace team members who are not communicating effectively
Why it's wrong here
Replacing team members is extreme and may not solve underlying cultural issues.
- ✗
Increase the frequency of status meetings
Why it's wrong here
More meetings without addressing the root cause may not help and could frustrate the team.
- ✓
Update the communications management plan to include cultural considerations
Why this is correct
This directly addresses the root cause by tailoring communication to the team's needs.
- ✗
Send a memo emphasizing the importance of clear communication
Why it's wrong here
A memo is passive and unlikely to change behavior.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.