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PRINCE2F PRINCE2 Processes Practice Question

You are the project manager for a software development project following PRINCE2. The project is in its second stage, which has a budget tolerance of 10% above the planned cost of $200,000. The project board is composed of the executive, senior user, and senior supplier. The team has been working on a critical feature, but a key supplier has announced a 15% price increase for their services, effective immediately. This increase will push the stage costs to $230,000, exceeding the tolerance. The project manager must decide the best course of action. Which option should the project manager take?

⚠ Common exam trap

Many exam-takers think the project manager can handle the overrun internally (e.g., by negotiating or using contingency), but PRINCE2 strictly requires escalation via an Exception Report when stage tolerance is exceeded, regardless of the cause.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Raise an exception report to the project board, detailing the cost increase and seeking guidance.

PRINCE2 mandates that when a stage's forecast exceeds its tolerance (here, 10% above $200,000 = $220,000, and the new cost is $230,000), the project manager must raise an Exception Report to the project board. The board, comprising the executive, senior user, and senior supplier, then decides on corrective actions—such as approving additional budget, renegotiating scope, or stopping the project. The project manager cannot unilaterally approve the overrun or bypass the board.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Stop the project and close it prematurely.

    Why it's wrong here

    The project board should decide based on the exception report.

  • Negotiate with the supplier for a discount and continue the stage work without escalation.

    Why it's wrong here

    The increase exceeds tolerance; escalation is mandatory.

  • Approve the additional cost from the project's contingency budget without informing the board.

    Why it's wrong here

    The project manager cannot authorize exceeding stage tolerance.

  • Raise an exception report to the project board, detailing the cost increase and seeking guidance.

    Why this is correct

    When tolerances are forecast to be exceeded, an exception report is required.

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