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PRINCE2F People: organizations, teams, and leadership Practice Question

Who is responsible for providing Project Support in PRINCE2?

⚠ Common exam trap

Candidates often assume the Project Manager handles all support tasks, but PRINCE2 explicitly separates the Project Support role to maintain objectivity and allow the Project Manager to focus on management, not administration.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Designated project support staff

In PRINCE2, Project Support is a defined role responsible for administrative and advisory services to the project management team. The correct answer is designated project support staff because the PRINCE2 manual explicitly states that Project Support can be provided by a dedicated team or individuals assigned to this function, not by the Project Manager or Team Manager who have distinct responsibilities.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    Designated project support staff

    Why this is correct

    PRINCE2 assigns project support to designated project support staff, who report to the project manager and provide administrative and specialist services such as configuration management, change control and information management. This role is separate from project assurance and project management.

  • ✗

    Team Manager

    Why it's wrong here

    The Team Manager manages a team delivering products and has no responsibility for providing Project Support, which the Project Board owns. It is tempting because Team Managers do receive administrative help from support staff, which would be correct if the question asked who consumes Project Support services.

  • ✗

    Project Board

    Why it's wrong here

    Project Board holds accountability for the project's direction and business justification, not for the day-to-day provision of Project Support. It is tempting because the Board authorises the project and appoints roles, so it appears to own all resourcing decisions. Project Support is a distinct team function, typically established by the Project Manager.

  • ✗

    Project Manager

    Why it's wrong here

    In PRINCE2 the Project Manager may perform the Project Support role, but responsibility for providing it rests with the Project Board, which decides how support is resourced. It is tempting because the Project Manager commonly administers support tasks, which would be correct were the question asking who delivers, not who is responsible.

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