PRINCE2F PRINCE2 Processes Practice Question
During the Managing Product Delivery process, the Team Manager identifies a problem that could affect the quality of a product. What should the Team Manager do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Inform the Project Manager via the Checkpoint Report or an issue
The Team Manager should inform the Project Manager via the Checkpoint Report or, if urgent, via an issue. The team manager does not directly escalate to the Board.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Modify the product to resolve the problem and update the product description
Why it's wrong here
The Team Manager cannot unilaterally change products; changes must follow change control.
- ✗
Record the problem in the Quality Register and continue working
Why it's wrong here
The Team Manager should escalate the problem to the Project Manager; ignoring it is not appropriate.
- ✗
Raise an Exception Report to the Project Board
Why it's wrong here
Exception Reports are raised by the Project Manager, not the Team Manager.
- ✓
Inform the Project Manager via the Checkpoint Report or an issue
Why this is correct
The Team Manager reports progress and issues to the Project Manager through Checkpoint Reports.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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