PRINCE2F PRINCE2 Processes Practice Question
During a stage, a Team Manager identifies a quality problem with a product. The product fails its quality inspection. What should the Team Manager do?
⚠ Common exam trap
PRINCE2 Foundation often tests the escalation path for issues. Candidates may incorrectly think the Team Manager should escalate directly to the Project Board or stop work, but the correct route is to raise an Issue Report to the Project Manager.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Raise an Issue Report to the Project Manager
The Team Manager should raise an Issue Report to the Project Manager (D). In PRINCE2, when a product fails quality inspection, it is considered an issue. The Team Manager is responsible for raising issues to the Project Manager, who will then decide on the appropriate action, such as requesting a change or exception.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Proceed with delivery and inform the Project Manager in the next Checkpoint Report
Why it's wrong here
A failed quality inspection means the product does not meet its quality criteria, so it cannot be delivered; the Team Manager must escalate through the agreed tolerance route. Deferring to the next Checkpoint Report suits routine progress information, not a quality failure requiring immediate attention.
- ✗
Reject the Work Package and stop all work
Why it's wrong here
Rejecting the Work Package and halting all work is disproportionate; the Team Manager should first attempt to correct the quality failure within the Work Package's tolerances. Rejecting a Work Package is appropriate when the Work Package itself cannot be delivered as specified, not for a single failed inspection.
- ✗
Raise an Exception Report directly to the Project Board
Why it's wrong here
The Team Manager reports to the Project Manager, not directly to the Project Board; Exception Reports are raised by the Project Manager once a stage or project tolerance is forecast to be exceeded. Direct escalation would bypass the Project Manager's agreed line of communication.
- ✓
Raise an Issue Report to the Project Manager
Why this is correct
A failed quality inspection is a problem requiring management action, so the Team Manager escalates it by raising an Issue Report to the Project Manager, who then decides how to resolve it within the stage tolerances.
Go deeper
Related to this question
About these practice questions
One of 1,189 original PRINCE2F practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.