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Business Case and OrganizinghardMultiple ChoiceObjective-mapped

PRINCE2F Business Case and Organizing Practice Question

This PRINCE2F practice question tests your understanding of business case and organizing. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

During a project, the senior user requests a change that significantly increases benefits but also increases costs. What should the project manager do first?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "first"

    Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.

Question 1hardmultiple choice
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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Assess the impact on the Business Case and submit a change request to the project board

In PRINCE2, any change that impacts the Business Case must be formally assessed before action is taken. The project manager's first responsibility is to evaluate the change's effect on the Business Case (costs vs. benefits) and then submit a formal change request to the Project Board, which holds authority for approving changes that alter the project's justification. Option D aligns with the 'manage by stages' and 'continued business justification' principles.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Implement the change immediately to realize benefits quickly

    Why it's wrong here

    Changes must be assessed and approved first.

  • Update the Business Case and proceed without approval

    Why it's wrong here

    Significant changes require approval from the project board.

  • Reject the change because it increases costs

    Why it's wrong here

    The project manager cannot unilaterally reject changes; they must be assessed.

  • Assess the impact on the Business Case and submit a change request to the project board

    Why this is correct

    Correct action: assess and escalate for approval.

    Clue confirmation

    The clue word "first" in the question point toward this answer.

    Related concept

    Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

PeopleCert often tests the misconception that the project manager can make decisions about changes that affect the Business Case without board approval, or that cost increases alone justify immediate rejection, when in fact PRINCE2 mandates a formal impact assessment and escalation process.

Detailed technical explanation

How to think about this question

Under PRINCE2, the change control approach defines how changes are managed, and the project manager must log the change in the issue register, assess its impact on the six performance targets (cost, time, quality, scope, risk, benefit), and then escalate to the Project Board via a change request. The Project Board uses the updated Business Case to decide whether to approve, defer, or reject the change, ensuring the project remains viable. In a real-world scenario, a senior user might request adding a new feature that increases customer satisfaction (benefit) but requires additional development resources (cost); the project manager must first quantify both before seeking board approval.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the PRINCE2F exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this PRINCE2F question test?

Business Case and Organizing — This question tests Business Case and Organizing — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Assess the impact on the Business Case and submit a change request to the project board — In PRINCE2, any change that impacts the Business Case must be formally assessed before action is taken. The project manager's first responsibility is to evaluate the change's effect on the Business Case (costs vs. benefits) and then submit a formal change request to the Project Board, which holds authority for approving changes that alter the project's justification. Option D aligns with the 'manage by stages' and 'continued business justification' principles.

What should I do if I get this PRINCE2F question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

Are there clue words in this question I should notice?

Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 30, 2026

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This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.