PRINCE2F People: organizations, teams, and leadership Practice Question
A Project Manager receives a forecast that a Work Package will exceed its tolerance. What should the PM do?
⚠ Common exam trap
Candidates often confuse Work Package tolerance with stage tolerance, leading candidates to immediately escalate to the Project Board (Option C) when the correct first step is to discuss with the Team Manager.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Discuss with the Team Manager to understand the situation and consider options
In PRINCE2, when a Work Package is forecast to exceed its tolerance, the Project Manager must first discuss with the Team Manager to understand the situation and explore options. This aligns with the 'manage by exception' principle, where the PM is responsible for managing within stage tolerances and only escalates to the Project Board if the stage tolerance itself is threatened. The PM must gather detailed information before deciding on corrective actions or escalation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Discuss with the Team Manager to understand the situation and consider options
Why this is correct
The PM should first understand the issue from the Team Manager.
- ✗
Inform the Senior Supplier and request additional resources
Why it's wrong here
The PM should not bypass the Team Manager and go directly to the Senior Supplier.
- ✗
Immediately raise an Exception Report to the Project Board
Why it's wrong here
The PM should first discuss with the Team Manager; escalation may not be needed if the issue is manageable.
- ✗
Update the Stage Plan with the new forecast
Why it's wrong here
The PM cannot unilaterally change the plan if tolerance might be breached.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.