PRINCE2F Exception Report Practice Question
A project manager discovers that a product expected to be completed in the current stage does not meet its product description quality criteria. The project manager has already used the stage's change budget to address a similar issue. What should the project manager do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Request additional budget from the Project Board via an Exception Report
The change budget is exhausted, so the project manager cannot authorize rework within their delegated authority. An Exception Report is the correct mechanism to escalate to the Project Board for additional budget or guidance. Option A is wrong because product descriptions should not be changed to match a non-conforming product; quality criteria must be met. Option C is wrong because accepting a non-conforming product without addressing the issue risks overall project quality. Option D is wrong because the risk budget is for managing risks, not for quality rework.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the product description to match the delivered product
Why it's wrong here
Product descriptions should not be changed to match a non-conforming product; quality criteria must be met.
- ✓
Request additional budget from the Project Board via an Exception Report
Why this is correct
The change budget is exhausted, so the project manager cannot authorize rework within their delegated authority. An Exception Report is the correct mechanism to escalate to the Project Board for additional budget or guidance.
- ✗
Accept the product as delivered and proceed to the next stage
Why it's wrong here
Accepting a non-conforming product without addressing the issue risks overall project quality.
- ✗
Approve the rework using the remaining risk budget
Why it's wrong here
The risk budget is for managing risks, not for quality rework.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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