The correct first step is to log the new requirement as an issue and assess its impact on the project. In PRINCE2, any deviation from the agreed scope—whether a change, a problem, or a new request—is formally captured as an issue in the issue register. This ensures that the Project Manager does not act prematurely by escalating or implementing the requirement before understanding its consequences; instead, the impact on time, cost, quality, and risk must be evaluated first. On the PRINCE2 Foundation exam, this question tests your understanding of the issue and change control procedure, specifically that logging is always the initial action, not seeking authorization or ignoring the input. A common trap is confusing “logging” with “approving”—remember, the Project Manager can log any issue without prior permission. To recall the sequence, think: Log first, assess second, decide third.
PRINCE2F Practice Question: Overview of PRINCE2 and the project environment
This PRINCE2F practice question tests your understanding of overview of prince2 and the project environment. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A project is using PRINCE2. The Senior User identifies a new requirement that was not in the original scope. What should the Project Manager do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Log it as an issue and assess the impact on the project
The Project Manager should log it as an issue and assess the impact. Option A is correct. Option B is premature. Option C is wrong as the PM can log issues without authorization. Option D is wrong as the PM should not ignore it.
Key principle: Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Immediately update the Project Plan to include the new requirement
Why it's wrong here
The change must first be assessed and approved.
✗
Ask the Senior User to raise a change request with the Change Authority
Why it's wrong here
The PM should log it first, then involve the Change Authority.
✓
Log it as an issue and assess the impact on the project
Why this is correct
All requests for change are logged as issues initially.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Authentication checks who the user is.
✗
Reject the requirement because it is out of scope
Why it's wrong here
The PM should not unilaterally reject; it must be formally assessed.
Common exam traps
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Detailed technical explanation
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
Authentication checks who the user is.
Authorization controls what the user is allowed to do after login.
Privilege levels affect access to EXEC and configuration commands.
AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
→Do not assume successful login means full administrative access.
→Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
→Separate login problems from permission problems before choosing the answer.
Key takeaway
Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Real-world example
How this comes up in practice
A junior network technician can log in to a core router but cannot reach the enable prompt or configuration mode. The AAA server is authenticating the login — but the authorisation policy only grants privilege level 1, not 15. Authentication (who you are) is working; authorisation (what you can do) is not.
What to study next
Got this wrong? Here's your next step.
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related PRINCE2F questions on access control and AAA configuration.
Overview of PRINCE2 and the project environment — This question tests Overview of PRINCE2 and the project environment — Authentication checks who the user is..
What is the correct answer to this question?
The correct answer is: Log it as an issue and assess the impact on the project — The Project Manager should log it as an issue and assess the impact. Option A is correct. Option B is premature. Option C is wrong as the PM can log issues without authorization. Option D is wrong as the PM should not ignore it.
What should I do if I get this PRINCE2F question wrong?
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related PRINCE2F questions on access control and AAA configuration.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Authentication checks who the user is.
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