PRINCE2F Business Case and Organizing Practice Question
A project is in the Initiating a Project process. The project manager is defining the project management team structure. Which role is responsible for representing the interests of the users and ensuring that the project delivers the expected benefits?
⚠ Common exam trap
Many candidates confuse the Executive's accountability for the Business Case with the Senior User's responsibility for benefits realization and user representation.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Senior User
The Senior User role in PRINCE2 is specifically responsible for representing user interests and ensuring that the project delivers the expected benefits. This includes defining user requirements and monitoring benefits realization. The Executive focuses on business justification, the Senior Supplier on supplier interests, and the Project Manager on day-to-day management.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Project Manager
Why it's wrong here
The Project Manager is responsible for the day-to-day management of the project, including planning, monitoring, and controlling. While the Project Manager works to deliver the project's products and benefits, the specific accountability for representing users and ensuring benefits realization belongs to the Senior User. The Project Manager executes the project according to the project board's direction.
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Executive
Why it's wrong here
The Executive represents the business interest and is accountable for the Business Case. While the Executive is interested in benefits, the specific responsibility for representing users and ensuring benefits are realized lies with the Senior User. The Executive focuses on the overall business justification and strategic alignment, not on the detailed user requirements and benefits realization.
- ✓
Senior User
Why this is correct
The Senior User is responsible for representing the interests of the users and ensuring that the project delivers the expected benefits. This role ensures that the project's products meet user needs and that the benefits are realized. In PRINCE2, the Senior User is accountable for specifying user requirements and for benefits realization, making this the correct answer.
- ✗
Senior Supplier
Why it's wrong here
The Senior Supplier represents the interests of the suppliers who design, develop, and implement the project's products. This role focuses on the technical feasibility and delivery of products, not on representing users or ensuring benefits. The Senior Supplier ensures that the supplier resources are available and that the products meet the required quality standards.
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Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
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