PRINCE2F PRINCE2 Processes Practice Question
A project is in the Closing a Project process. The Project Manager is preparing to disband the project team and release resources. Which activity should be performed to ensure that the project's products are capable of being supported in their operational environment before the project is closed?
⚠ Common exam trap
A common mix-up: candidates confuse administrative closure activities, such as preparing the End Project Report, with the operational handover and acceptance that confirms products can be supported.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Hand over products and obtain acceptance from the operational and maintenance environment.
Closing a Project includes handing over products to the operational and maintenance environment and obtaining acceptance. This step verifies that the products can be supported and used, which is essential before the project team is disbanded and resources are released. It ensures that operational readiness is confirmed prior to project closure.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Hand over products and obtain acceptance from the operational and maintenance environment.
Why this is correct
In Closing a Project, one key activity is to hand over the project's products to the operational and maintenance environment and obtain acceptance. This ensures that the products can be supported and used as intended. It confirms that the customer and operations teams accept the products before the project is disbanded.
- ✗
Recommend project closure to the Project Board by submitting an End Project Report.
Why it's wrong here
Submitting the End Project Report is part of closing, but it is a recommendation for closure, not the activity that confirms operational support. The End Project Report summarizes performance and lessons. The actual handover and acceptance of products is a separate activity that must be completed to ensure operational readiness.
- ✗
Evaluate the project by reviewing the Benefits Review Plan and updating the Business Case.
Why it's wrong here
Evaluating the project and updating the Business Case is important for assessing benefits realization, but it does not directly confirm that products can be supported in operations. The handover and acceptance activity is specifically designed to verify operational and maintenance acceptance, which is the focus of the question.
- ✗
Prepare planned closure by updating the Project Plan with actual costs.
Why it's wrong here
Updating the Project Plan with actual costs is part of closing activities but does not specifically address whether products can be supported operationally. The activity that evaluates operational and maintenance acceptance is 'Hand over products' or 'Evaluate the project', depending on the product. Preparing planned closure focuses on administrative closure, not operational readiness.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
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