The answer is detection of inappropriate or offensive language in emails and the ability to provide policy tips. These two features are core to Microsoft Purview Communication Compliance because the solution is designed to scan internal communications for policy violations, such as harassment or sensitive content, and then guide users toward compliant behavior through real-time policy tips. On the Microsoft 365 Administrator MS-102 exam, this question tests your ability to distinguish Communication Compliance from adjacent security tools like encryption, retention labels, or information barriers, which are separate Purview solutions. A common trap is confusing policy tips with encryption or assuming retention labels are part of the compliance workflow, but remember that Communication Compliance focuses on detection and user guidance, not data protection or classification. Memory tip: think “Detect and Direct” — it detects offensive language and directs users with policy tips.
MS-102 Manage compliance by using Microsoft Purview Practice Question
This MS-102 practice question tests your understanding of manage compliance by using microsoft purview. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO features are part of Microsoft Purview Communication Compliance?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Policy tips to notify users of policy violations.
Communication Compliance includes detection of inappropriate language and policy tips for violations. Option A is correct because it can detect offensive language. Option D is correct because it can provide policy tips. Option B is wrong because encryption is not a Communication Compliance feature. Option C is wrong because retention labels are separate. Option E is wrong because information barriers are separate.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Restricting communication between specific groups.
Why it's wrong here
This is Information Barriers.
✗
Applying retention labels to communications.
Why it's wrong here
Retention labels are managed by Data Lifecycle Management.
✓
Policy tips to notify users of policy violations.
Why this is correct
Policy tips can be configured in Communication Compliance.
Related concept
Read the scenario before looking for a memorised answer.
✓
Detection of inappropriate or offensive language in emails.
Why this is correct
Communication Compliance can detect harassing language.
Related concept
Read the scenario before looking for a memorised answer.
✗
Automatic encryption of sensitive communications.
Why it's wrong here
Encryption is not a Communication Compliance feature.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MS-102 question in full detail.
Identify which MS-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage compliance by using Microsoft Purview — This question tests Manage compliance by using Microsoft Purview — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Policy tips to notify users of policy violations. — Communication Compliance includes detection of inappropriate language and policy tips for violations. Option A is correct because it can detect offensive language. Option D is correct because it can provide policy tips. Option B is wrong because encryption is not a Communication Compliance feature. Option C is wrong because retention labels are separate. Option E is wrong because information barriers are separate.
What should I do if I get this MS-102 question wrong?
Identify which MS-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Which TWO types of content can be reviewed using Microsoft Purview Communication Compliance? (Choose two.)
easy
✓ A.Exchange Online emails
✓ B.Microsoft Teams chat messages
C.Files stored in SharePoint Online
D.Yammer private messages
E.Viva Engage conversations
Why A: Options B and E are correct because Communication Compliance can review Microsoft Teams messages and email messages. Option A is incorrect because SharePoint files are not directly reviewed by Communication Compliance; they are covered by DLP. Option C is incorrect because Yammer is not currently supported. Option D is incorrect because Viva Engage messages may be reviewed if they are part of Teams or email, but not as a standalone source.
Last reviewed: Jun 21, 2026
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