The correct answer is to use a provisioning package (PPKG) to reset the device and register it for Autopilot. This approach is the recommended method for converting existing Windows devices to Autopilot because the PPKG captures the hardware hash, triggers a reset, and registers the device with the Autopilot service in a single streamlined process, all while preserving user data and settings. On the MD-102 exam, this scenario tests your understanding of Windows Autopilot for existing devices conversion and the distinction between a full reimage and a user-state-preserving reset. A common trap is choosing a manual wipe or a fresh deployment, which causes significant disruption; the key is that a PPKG-based reset minimizes downtime by keeping user profiles intact. Memory tip: think “PPKG = Preserve, Provision, and Go” — it keeps the user’s data while converting the device to Autopilot.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization plans to deploy Windows Autopilot for existing devices that are currently running Windows 10. You need to convert these devices from a traditional imaging deployment to an Autopilot deployment. You want to minimize user disruption. What should you do?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "minimum / minimize"
Why it matters: Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use a provisioning package (PPKG) to reset the device and register it for Autopilot.
Option C is correct because using a provisioning package (PPKG) to reset the device and register it for Autopilot is the recommended method for converting existing Windows 10 devices to Autopilot with minimal user disruption. The PPKG approach allows you to capture the hardware hash, reset the device, and register it with the Autopilot service in a single process, avoiding the need for a full manual wipe or reimage. This method preserves the user's data and settings during the reset, aligning with the goal of minimizing disruption.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Assign an Autopilot deployment profile to the device group in Intune.
Why it's wrong here
The device must first be registered for Autopilot.
✗
Export the hardware hash from each device and upload it manually to Intune.
Why it's wrong here
This is a manual process and does not include the reset step.
✓
Use a provisioning package (PPKG) to reset the device and register it for Autopilot.
Why this is correct
PPKG allows reset and registration with minimal user disruption.
Clue confirmation
The clue word "minimum / minimize" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
Perform a full device wipe and reimage using traditional methods, then register with Autopilot.
Why it's wrong here
This is disruptive and not minimal impact.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the registration step (exporting the hardware hash) with the actual conversion process, failing to recognize that a reset or provisioning package is required to complete the Autopilot enrollment without disrupting users.
Detailed technical explanation
How to think about this question
The provisioning package (PPKG) method leverages the Windows Configuration Designer tool to create a package that includes the Autopilot configuration, which when applied triggers a reset that captures the hardware hash and registers the device with the Windows Autopilot deployment service. Under the hood, the PPKG uses the `Reset` action with the `AutopilotReset` flag, which performs a 'keep my files' reset, preserving user data while clearing system settings and apps. In real-world scenarios, this is critical for organizations with thousands of existing devices where a full wipe would cause significant downtime and data loss.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use a provisioning package (PPKG) to reset the device and register it for Autopilot. — Option C is correct because using a provisioning package (PPKG) to reset the device and register it for Autopilot is the recommended method for converting existing Windows 10 devices to Autopilot with minimal user disruption. The PPKG approach allows you to capture the hardware hash, reset the device, and register it with the Autopilot service in a single process, avoiding the need for a full manual wipe or reimage. This method preserves the user's data and settings during the reset, aligning with the goal of minimizing disruption.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "minimum / minimize". Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Which TWO of the following are required to configure Windows Autopilot for existing devices?
medium
A.A Windows product key.
B.A local administrator account on the device.
C.An Azure AD Premium P1 license.
✓ D.A hardware hash (4K HH) from the device.
✓ E.A device group that has an Autopilot deployment profile assigned.
Why D: Option D is correct because the hardware hash (4K HH) is the unique identifier that Windows Autopilot uses to associate a device with an Autopilot deployment profile. This hash must be harvested from the existing device (e.g., via a PowerShell script or a provisioning package) and uploaded to the Autopilot service to register the device. Without the hardware hash, the device cannot be recognized as an Autopilot device during the out-of-box experience (OOBE).
Last reviewed: Jun 24, 2026
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.