The answer is the devices have an OS version lower than 10.0.19041. This is correct because the exhibit shows the Win32 app’s ‘Minimum OS version’ requirement is set to 10.0.19041, which corresponds to Windows 10 version 20H1/2004. Intune strictly enforces this requirement before executing the installation command, so any device running a build below this threshold will fail to install the app. On the MD-102 exam, this scenario tests your understanding of Win32 app deployment prerequisites and how OS version filtering works in a mixed-OS environment—a common trap is overlooking that the requirement is based on the OS build number, not just the major version like “Windows 10.” Remember, Intune checks the build before the installer even runs, so a mismatch here blocks the install silently. Memory tip: think “20H1 = 19041” and visualize the build number as a gatekeeper—if the device’s build is lower, the gate stays closed.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Refer to the exhibit. You are reviewing a Win32 app configuration in Microsoft Intune. The app is not installing on some Windows 10 devices. Which is the most likely reason?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The devices have an OS version lower than 10.0.19041.
The correct answer is A because the exhibit shows the 'Minimum OS version' requirement set to 10.0.19041 (Windows 10 version 20H1/2004). Devices with an OS build lower than this threshold will fail to install the Win32 app, as Intune enforces this requirement before executing the installation command. This is a common configuration issue when deploying apps to a mixed-OS environment.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The devices have an OS version lower than 10.0.19041.
Why this is correct
The requirement rule sets a minimum OS version of 10.0.19041.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The install command line is missing the /silent switch.
Why it's wrong here
The /silent switch is present.
✗
The detection rule path is incorrect.
Why it's wrong here
The path is valid for detection.
✗
The install experience is set to system, but should be user.
Why it's wrong here
System context is appropriate for a Win32 app.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often focus on the install command or detection rules as the cause of installation failure, overlooking the explicit OS version requirement that prevents installation from even starting on incompatible devices.
Detailed technical explanation
How to think about this question
Intune's Win32 app deployment uses the 'Minimum OS version' field to compare against the device's actual OS build number via the Windows Management Instrumentation (WMI) query for Win32_OperatingSystem. If the device's build is lower, Intune skips the app entirely without attempting installation, logging a 'Not applicable' status in the Microsoft Intune admin center. This is distinct from detection rule failures, which occur post-installation.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The devices have an OS version lower than 10.0.19041. — The correct answer is A because the exhibit shows the 'Minimum OS version' requirement set to 10.0.19041 (Windows 10 version 20H1/2004). Devices with an OS build lower than this threshold will fail to install the Win32 app, as Intune enforces this requirement before executing the installation command. This is a common configuration issue when deploying apps to a mixed-OS environment.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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