The answer is that the user is not a local administrator on the device. This is the most likely cause of the Intune LOB app installation failure because the Intune Management Extension (IME) triggers the installation in the local system context, but the actual .msi or .exe setup process for line-of-business apps requires elevated privileges that only a local admin account can provide. Without those rights, the installation silently fails or returns an access denied error, even when the device is enrolled and compliant. On the MD-102 exam, this question tests your understanding of how Intune handles required LOB app deployments versus available app installs from Company Portal, a common trap where candidates assume compliance alone guarantees installation success. Remember the key distinction: required LOB apps demand local admin rights, while store apps or available deployments do not. A helpful memory tip is “LOB = Local admin Only for Business” to recall that these enterprise apps need elevated permissions to run.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are troubleshooting an issue where users report that they cannot install required line-of-business (LOB) apps from Microsoft Intune Company Portal on their Windows 10 devices. The apps are assigned as 'Required' to a dynamic device group. You verify that the devices are enrolled and compliant. What is the most likely cause of the failure?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The user is not a local administrator on the device.
For Windows 10 devices managed by Microsoft Intune, the installation of line-of-business (LOB) apps that are assigned as 'Required' requires the user to be a local administrator on the device. This is because the Intune Management Extension (IME) runs in the context of the local system account, but the actual app installation process for LOB apps (typically .msi or .exe files) often requires elevated privileges that only a local administrator can provide. Without local admin rights, the installation fails silently or with an access denied error, even though the device is enrolled and compliant.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The dynamic device group is not updating membership correctly.
Why it's wrong here
Dynamic group updates occur within minutes; if the device is compliant, it should be included.
✗
The apps are not published in the Company Portal.
Why it's wrong here
Required apps are silently installed and do not need to appear in Company Portal for installation.
✓
The user is not a local administrator on the device.
Why this is correct
LOB app installation requires local admin rights, which users typically lack on managed devices.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The enrollment restrictions block installation of LOB apps.
Why it's wrong here
Enrollment restrictions apply at enrollment time, not during app installation.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often assume 'Required' assignments bypass user permissions or that device compliance alone guarantees installation success, overlooking the specific local administrator requirement for LOB app installations on Windows 10.
Detailed technical explanation
How to think about this question
Under the hood, when Intune pushes a 'Required' LOB app, the Intune Management Extension downloads the app payload and attempts to install it using the Windows Installer or a custom script. If the app requires administrative privileges (e.g., writes to Program Files or modifies system registry), the installation fails unless the user has local admin rights. In real-world scenarios, organizations often use a dedicated service account or configure the app to run with system privileges via a PowerShell script to bypass this requirement, but by default, the user context is used.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The user is not a local administrator on the device. — For Windows 10 devices managed by Microsoft Intune, the installation of line-of-business (LOB) apps that are assigned as 'Required' requires the user to be a local administrator on the device. This is because the Intune Management Extension (IME) runs in the context of the local system account, but the actual app installation process for LOB apps (typically .msi or .exe files) often requires elevated privileges that only a local administrator can provide. Without local admin rights, the installation fails silently or with an access denied error, even though the device is enrolled and compliant.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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