The answer is D: the compliance policy requires a password with a minimum length of 6, but the device configuration policy does not configure any password settings, leaving devices without a local password and thus non-compliant. This conflict arises because Intune’s compliance policies enforce security requirements independently from device configuration policies; when a compliance policy demands a password and no corresponding configuration policy sets one, devices that lack a password fail compliance checks, even if BitLocker and Defender are active. On the MD-102 exam, this scenario tests your understanding that compliance policies are conditional—they evaluate the device’s current state—while configuration policies apply settings; a missing password configuration is a common trap where candidates overlook that encryption alone does not satisfy a password requirement. Remember the memory tip: “Compliance demands the lock, configuration provides the key”—if the configuration policy doesn’t set a password, the compliance lock stays unlatched.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Refer to the exhibit. You have an Intune configuration that includes a compliance policy and a device configuration policy for Windows 10 devices. You deploy both policies to a group of devices. After deployment, some devices are marked as non-compliant even though they have BitLocker enabled and Windows Defender Antivirus running. Which setting is most likely causing the conflict?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
The compliance policy requires password, but the device configuration policy does not configure any password settings, leading to non-compliance.
The compliance policy requires a password, but the device configuration policy does not set a password policy, so devices may not have a compliant password.
B
The compliance policy requires encryption, but the device configuration policy does not enforce BitLocker startup PIN, causing compliance failure.
Why wrong: Encryption is still enabled; startup PIN is optional for compliance.
C
The device configuration policy sets scanParameter to 'fullscan', which may interfere with compliance checks.
Why wrong: Scan parameter does not affect compliance evaluation.
D
The compliance policy requires Defender, but the device configuration policy sets cloudBlockLevel to 'high', which may conflict with some devices.
Why wrong: Defender settings are consistent between both policies; no conflict.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The compliance policy requires password, but the device configuration policy does not configure any password settings, leading to non-compliance.
Option D is correct because the compliance policy requires encryption (bitLocker) but the device configuration policy sets 'requireStartupPin' to false, and the compliance policy does not require a startup PIN. However, the compliance policy requires a password with minimum length 6. The device configuration policy does not set a password policy, so the password requirement from compliance may not be met if the device does not have a local password set. But the most direct conflict is that the compliance policy requires encryption (which might require a startup PIN on some devices) while the device configuration policy explicitly disables the startup PIN requirement, potentially causing the device to not meet the encryption requirement if the device's BitLocker configuration is not fully compliant. However, the exhibit does not show a password configuration policy; the compliance policy requires password, but there is no device configuration policy setting password. Thus, the device may be non-compliant because it lacks a password. Option A is wrong because Defender is not the issue. Option B is wrong because there is no device health attestation requirement. Option C is wrong because cloud block level does not affect compliance. The correct answer is that the device configuration policy does not set a password policy, so the compliance password requirement may not be met. But the options are limited: the best answer is D, as the missing password configuration leads to non-compliance.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The compliance policy requires password, but the device configuration policy does not configure any password settings, leading to non-compliance.
Why this is correct
The compliance policy requires a password, but the device configuration policy does not set a password policy, so devices may not have a compliant password.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The compliance policy requires encryption, but the device configuration policy does not enforce BitLocker startup PIN, causing compliance failure.
Why it's wrong here
Encryption is still enabled; startup PIN is optional for compliance.
✗
The device configuration policy sets scanParameter to 'fullscan', which may interfere with compliance checks.
Why it's wrong here
Scan parameter does not affect compliance evaluation.
✗
The compliance policy requires Defender, but the device configuration policy sets cloudBlockLevel to 'high', which may conflict with some devices.
Why it's wrong here
Defender settings are consistent between both policies; no conflict.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The compliance policy requires password, but the device configuration policy does not configure any password settings, leading to non-compliance. — Option D is correct because the compliance policy requires encryption (bitLocker) but the device configuration policy sets 'requireStartupPin' to false, and the compliance policy does not require a startup PIN. However, the compliance policy requires a password with minimum length 6. The device configuration policy does not set a password policy, so the password requirement from compliance may not be met if the device does not have a local password set. But the most direct conflict is that the compliance policy requires encryption (which might require a startup PIN on some devices) while the device configuration policy explicitly disables the startup PIN requirement, potentially causing the device to not meet the encryption requirement if the device's BitLocker configuration is not fully compliant. However, the exhibit does not show a password configuration policy; the compliance policy requires password, but there is no device configuration policy setting password. Thus, the device may be non-compliant because it lacks a password. Option A is wrong because Defender is not the issue. Option B is wrong because there is no device health attestation requirement. Option C is wrong because cloud block level does not affect compliance. The correct answer is that the device configuration policy does not set a password policy, so the compliance password requirement may not be met. But the options are limited: the best answer is D, as the missing password configuration leads to non-compliance.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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