The answer is marking the device as noncompliant in the Intune admin center and sending push notifications via the Company Portal app. These two actions directly address managing noncompliant devices in Intune by allowing administrators to either manually update a device’s compliance state—which immediately triggers conditional access policies to block corporate resources—or automatically alert users through push notifications, guiding them to resolve issues without requiring remote wipe or direct user interaction. On the MD-102 exam, this question tests your understanding of the distinction between automated remediation and manual administrative control, often appearing as a trap where candidates confuse remote wipe or device retirement with these less intrusive compliance actions. A helpful memory tip is to think of the “two Ns”: Notifications and Noncompliant marking—both are non-destructive, user-aware methods that keep devices manageable without full data removal.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO actions can you perform using Microsoft Intune to manage devices that are not compliant? (Choose two.)
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Send a push notification to the user.
Option D is correct because Microsoft Intune can send push notifications to noncompliant devices via the Company Portal app, alerting users about compliance issues and required actions. Option E is correct because marking a device as noncompliant in the Intune admin center is a manual action that updates the device's compliance state, which then triggers conditional access policies to block resources. Both actions are available for managing noncompliant devices without requiring user interaction or remote wipe.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Automatically send an email to the user's manager.
Why it's wrong here
Intune does not have a built-in action to email the manager.
✗
Remotely wipe the device.
Why it's wrong here
Remote wipe is a separate action, not a direct action for noncompliance.
✗
Block access to corporate resources.
Why it's wrong here
Blocking access is done via Conditional Access policies, not Intune compliance actions.
✓
Send a push notification to the user.
Why this is correct
Intune can notify users when their device is noncompliant.
Related concept
Read the scenario before looking for a memorised answer.
✓
Mark the device as noncompliant in the Intune admin center.
Why this is correct
Intune can mark devices noncompliant.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse the actions available directly in Intune (like sending notifications or marking noncompliant) with the downstream effects of conditional access policies (like blocking access), leading them to incorrectly select 'Block access to corporate resources' as an Intune action rather than a conditional access outcome.
Detailed technical explanation
How to think about this question
Intune compliance policies evaluate device settings against defined rules (e.g., encryption, OS version, jailbreak detection) and update the device's compliance state in Azure AD. When a device is noncompliant, Intune can trigger actions like sending a push notification via the Microsoft Intune Company Portal app, which uses the Windows Push Notification Services (WNS) or Apple Push Notification service (APNs) for iOS/macOS. The 'Mark device noncompliant' action is a manual override that forces the compliance state to 'Noncompliant' in the Intune console, which then integrates with Azure AD Conditional Access to block access to Exchange Online, SharePoint, or other cloud apps.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Send a push notification to the user. — Option D is correct because Microsoft Intune can send push notifications to noncompliant devices via the Company Portal app, alerting users about compliance issues and required actions. Option E is correct because marking a device as noncompliant in the Intune admin center is a manual action that updates the device's compliance state, which then triggers conditional access policies to block resources. Both actions are available for managing noncompliant devices without requiring user interaction or remote wipe.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.