- A
Configure Windows Hello for Business.
Why wrong: Windows Hello is Windows-only.
- B
Apply device compliance policies.
Intune supports compliance policies for macOS.
- C
Enable BitLocker encryption.
Why wrong: BitLocker is Windows-only.
- D
Deploy software update policies.
Intune can manage macOS software updates.
- E
Deploy .app applications.
Why wrong: Intune supports .pkg or .dmg, not .app directly.
Quick Answer
The correct answer is deploying software update policies, as this is one of the key actions supported by Microsoft Intune for managing macOS devices. Intune’s macOS management actions focus on enforcing device compliance through policies that check OS version, encryption status, and firewall settings, with software update policies ensuring devices run required patches. On the MD-102 exam, this concept tests your understanding of how Intune integrates with the Company Portal app on macOS to evaluate compliance and trigger conditional access, often appearing as a distractor where candidates confuse supported actions with unsupported ones like full OS deployment or app inventory. A common trap is assuming Intune can remotely wipe or lock macOS devices like it does for Windows or iOS, but macOS management is limited to compliance and software update policies. Remember the mnemonic “CUS” for Compliance, Updates, and Security—these are the three pillars of Intune’s macOS support.
MD-102 Manage, maintain, and protect devices Practice Question
This MD-102 practice question tests your understanding of manage, maintain, and protect devices. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO actions are supported by Microsoft Intune for managing macOS devices?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Apply device compliance policies.
Option B is correct because Microsoft Intune supports device compliance policies for macOS devices, allowing administrators to define rules (e.g., OS version, encryption status, firewall settings) that devices must meet to be considered compliant. These policies are evaluated by the Intune Company Portal app on macOS and can trigger conditional access controls to block non-compliant devices from accessing corporate resources.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Configure Windows Hello for Business.
Why it's wrong here
Windows Hello is Windows-only.
- ✓
Apply device compliance policies.
Why this is correct
Intune supports compliance policies for macOS.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Enable BitLocker encryption.
Why it's wrong here
BitLocker is Windows-only.
- ✓
Deploy software update policies.
Why this is correct
Intune can manage macOS software updates.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Deploy .app applications.
Why it's wrong here
Intune supports .pkg or .dmg, not .app directly.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often assume .app applications are deployable via Intune because they are common on macOS, but Intune requires .pkg or .dmg formats for managed deployment, and .app bundles are only used for manual installation or through Apple's Volume Purchase Program (VPP).
Detailed technical explanation
How to think about this question
Intune's macOS compliance policies evaluate device settings such as FileVault encryption status, system integrity protection, and minimum OS version by querying the macOS MDM framework via the Apple Push Notification service (APNs). Software update policies for macOS (Option D) are supported through Intune's update rings, which leverage the softwareupdate command-line tool to enforce deferral periods and mandatory updates, ensuring devices stay patched without user intervention.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MD-102 question test?
Manage, maintain, and protect devices — This question tests Manage, maintain, and protect devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Apply device compliance policies. — Option B is correct because Microsoft Intune supports device compliance policies for macOS devices, allowing administrators to define rules (e.g., OS version, encryption status, firewall settings) that devices must meet to be considered compliant. These policies are evaluated by the Intune Company Portal app on macOS and can trigger conditional access controls to block non-compliant devices from accessing corporate resources.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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