- A
The devices do not have Secure Boot enabled.
Why wrong: Secure Boot is not a prerequisite for BitLocker.
- B
The TPM is not enabled in the BIOS.
Why wrong: If TPM is not enabled, BitLocker would complain, but you verified TPM 2.0.
- C
The BitLocker policy does not require a recovery password to be saved to Azure AD.
Without recovery key escrow, BitLocker may not encrypt.
- D
The devices are not compliant with the BitLocker compliance policy.
Why wrong: Compliance policy checks after encryption; it does not prevent encryption.
Quick Answer
The answer is that the BitLocker policy does not require a recovery password to be saved to Azure AD. This is because Microsoft Intune mandates recovery key escrow to Azure AD as a prerequisite for encryption; without this requirement in the policy, the encryption process will fail silently even on TPM 2.0-capable devices. On the MD-102 exam, this scenario tests your understanding that BitLocker policy failure often stems from missing recovery key configuration, not hardware incompatibility—a common trap where candidates overlook the escrow setting. Remember, for Intune-managed devices, “no escrow, no encryption” is the rule. A quick memory tip: think of the recovery key as the “key to the lock”—if the policy doesn’t tell BitLocker where to store that key, it refuses to turn.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You need to configure Windows 10 devices to automatically encrypt their drives using BitLocker when they enroll in Microsoft Intune. You have created a BitLocker policy in Endpoint Security. However, after enrollment, some devices are not encrypted. You verify that the devices have a TPM 2.0 and meet hardware requirements. What is the most likely reason for the failure?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The BitLocker policy does not require a recovery password to be saved to Azure AD.
BitLocker requires a recovery key to be escrowed to Azure AD before encryption can proceed when managed via Intune. If the policy does not mandate saving the recovery password to Azure AD, the encryption process will fail silently on devices that meet all hardware prerequisites, including TPM 2.0. This is a common configuration oversight in Endpoint Security BitLocker policies.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The devices do not have Secure Boot enabled.
Why it's wrong here
Secure Boot is not a prerequisite for BitLocker.
- ✗
The TPM is not enabled in the BIOS.
Why it's wrong here
If TPM is not enabled, BitLocker would complain, but you verified TPM 2.0.
- ✓
The BitLocker policy does not require a recovery password to be saved to Azure AD.
Why this is correct
Without recovery key escrow, BitLocker may not encrypt.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
The devices are not compliant with the BitLocker compliance policy.
Why it's wrong here
Compliance policy checks after encryption; it does not prevent encryption.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume hardware readiness (TPM, Secure Boot) is sufficient for automatic encryption, but Intune requires explicit recovery key escrow to Azure AD as a gating condition.
Detailed technical explanation
How to think about this question
Intune's BitLocker policy uses the BitLocker CSP (Policy CSP) to enforce settings. The 'RequireDeviceEncryption' node triggers encryption only if a recovery password is successfully backed up to Azure AD (via the 'SystemPolicy' node). Without this backup, the OS blocks encryption to prevent data loss. In real-world scenarios, administrators often forget to set 'Save BitLocker recovery information to Azure Active Directory' to 'Yes', causing silent failures on otherwise TPM-ready devices.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A startup's cloud architect reviews their monthly bill and notices costs are higher than expected for a long-running batch job. Switching from on-demand instances to Reserved Instances — or using Spot/Preemptible VMs — can reduce compute costs by up to 72 %. Questions like this test whether you understand the tradeoffs between commitment, flexibility, and cost across cloud pricing models.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this MD-102 question test?
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The BitLocker policy does not require a recovery password to be saved to Azure AD. — BitLocker requires a recovery key to be escrowed to Azure AD before encryption can proceed when managed via Intune. If the policy does not mandate saving the recovery password to Azure AD, the encryption process will fail silently on devices that meet all hardware prerequisites, including TPM 2.0. This is a common configuration oversight in Endpoint Security BitLocker policies.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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