- A
Enable the work profile on the devices via a device configuration profile.
Why wrong: Work profile is already enabled; the issue is encryption compliance.
- B
Change the device encryption method to full-disk encryption using a device configuration profile.
Why wrong: Intune cannot change the encryption method on Android devices; it's hardware-dependent.
- C
Verify that the compliance policy is set correctly for Android Enterprise; if needed, re-evaluate the policy assignment.
The compliance policy should correctly assess file-based encryption as compliant; re-evaluation may resolve false non-compliance.
- D
Create a device configuration profile that enforces encryption on the work profile.
Why wrong: Encryption is enforced by the OS; configuration profiles cannot enforce encryption.
Quick Answer
The correct approach is to verify that the compliance policy is set correctly for Android Enterprise and, if needed, re-evaluate the policy assignment, because Android Enterprise work profile devices use file-based encryption by default, which Intune recognizes as compliant with its encryption requirement. The key technical concept here is that file-based encryption is the native encryption method for Android Enterprise work profiles, and Intune’s “Require encryption of data storage on device” setting already accepts this as meeting compliance—so if devices are still marked non-compliant, the issue is typically a misapplied or outdated policy assignment rather than a need to change encryption types. On the MD-102 exam, this tests your understanding of Android Enterprise encryption defaults versus full-disk encryption, a common trap where candidates mistakenly think they must enforce full-disk encryption or use a configuration profile to alter encryption. Remember this memory tip: “File-based is fine for work profile; if non-compliant, check the assignment line.”
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Android Enterprise devices (work profile). You need to ensure that corporate data on these devices is encrypted. Additionally, you want to enforce a policy that prevents users from disabling the work profile. You have created a device compliance policy that requires encryption, but some devices are marked as non-compliant even though they have encryption enabled. You suspect that the devices are using file-based encryption instead of full-disk encryption. What should you do to ensure that the devices meet the encryption requirement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Verify that the compliance policy is set correctly for Android Enterprise; if needed, re-evaluate the policy assignment.
Option B is correct because Android Enterprise devices with work profile use file-based encryption by default, which is considered compliant with Intune's encryption requirement. However, if devices are still non-compliant, you may need to check the compliance policy settings for Android Enterprise. The most likely fix is to configure the compliance policy to 'Require encryption of data storage on device' which is already done. But if devices are still non-compliant, you might need to update the policy to include the specific encryption type. Option A is incorrect because you cannot change the encryption type via Intune. Option C is incorrect because device configuration profiles cannot change encryption type. Option D is incorrect because work profile is already enabled.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable the work profile on the devices via a device configuration profile.
Why it's wrong here
Work profile is already enabled; the issue is encryption compliance.
- ✗
Change the device encryption method to full-disk encryption using a device configuration profile.
Why it's wrong here
Intune cannot change the encryption method on Android devices; it's hardware-dependent.
- ✓
Verify that the compliance policy is set correctly for Android Enterprise; if needed, re-evaluate the policy assignment.
Why this is correct
The compliance policy should correctly assess file-based encryption as compliant; re-evaluation may resolve false non-compliance.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Create a device configuration profile that enforces encryption on the work profile.
Why it's wrong here
Encryption is enforced by the OS; configuration profiles cannot enforce encryption.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A media company stores terabytes of video archives that are accessed once a year for audit purposes. Moving these objects to a cold storage tier (Azure Archive, S3 Glacier, or Google Nearline) costs a fraction of hot storage. Questions like this test whether you understand storage tiers, access frequency tradeoffs, and retrieval latency requirements.
What to study next
Got this wrong? Here's your next step.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Questions learners often ask
What does this MD-102 question test?
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Verify that the compliance policy is set correctly for Android Enterprise; if needed, re-evaluate the policy assignment. — Option B is correct because Android Enterprise devices with work profile use file-based encryption by default, which is considered compliant with Intune's encryption requirement. However, if devices are still non-compliant, you may need to check the compliance policy settings for Android Enterprise. The most likely fix is to configure the compliance policy to 'Require encryption of data storage on device' which is already done. But if devices are still non-compliant, you might need to update the policy to include the specific encryption type. Option A is incorrect because you cannot change the encryption type via Intune. Option C is incorrect because device configuration profiles cannot change encryption type. Option D is incorrect because work profile is already enabled.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 21, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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