The answer is that the BitLocker recovery key is not escrowed to Microsoft Entra ID, which is the most likely cause of the non-compliant status. Even when BitLocker is actively encrypting the OS drive, Intune’s compliance policy specifically verifies that the recovery key has been successfully backed up to Entra ID—a step often missed during initial setup. This tests your understanding that BitLocker compliance in Microsoft Intune is not solely about encryption being enabled; it enforces a recovery key escrow requirement to ensure administrators can regain access to encrypted devices. On the MD-102 exam, this is a common trap where candidates assume “BitLocker on” equals “compliant,” but the policy’s underlying check targets the key’s presence in the cloud. A helpful memory tip: think “Encryption is half the battle; escrow wins the war.”
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune for device management. You have a compliance policy that requires Windows devices to have BitLocker enabled. A user reports that their device is marked as non-compliant even though BitLocker is turned on. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The BitLocker recovery key is not escrowed to Microsoft Entra ID
Option B is correct because the compliance policy often checks for the recovery key being escrowed to Entra ID, not just encryption. Option A is wrong because TPM is checked but not the primary issue. Option C is wrong because BitLocker on OS drive is required. Option D is wrong because version compatibility is usually not the issue.
Key principle: NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The BitLocker recovery key is not escrowed to Microsoft Entra ID
Why this is correct
The compliance policy checks for recovery key backup; missing escrow causes non-compliance.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Static NAT maps one inside address to one outside address.
✗
BitLocker is only enabled on data drives, not the system drive
Why it's wrong here
BitLocker on system drive is required; data drive encryption may not satisfy the policy.
✗
The device is running a version of Windows that does not support BitLocker
Why it's wrong here
If BitLocker is on, the version supports it.
✗
The device does not have a TPM chip
Why it's wrong here
TPM is required for BitLocker but if BitLocker is on, TPM is present.
Common exam traps
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Detailed technical explanation
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
Static NAT maps one inside address to one outside address.
PAT allows many inside hosts to share one public address using ports.
Inside local and inside global describe the private and translated addresses.
NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
→Identify inside and outside interfaces first.
→Check whether the scenario needs static NAT, dynamic NAT or PAT.
→Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related MD-102 NAT questions on configuration and troubleshooting.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Static NAT maps one inside address to one outside address..
What is the correct answer to this question?
The correct answer is: The BitLocker recovery key is not escrowed to Microsoft Entra ID — Option B is correct because the compliance policy often checks for the recovery key being escrowed to Entra ID, not just encryption. Option A is wrong because TPM is checked but not the primary issue. Option C is wrong because BitLocker on OS drive is required. Option D is wrong because version compatibility is usually not the issue.
What should I do if I get this MD-102 question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related MD-102 NAT questions on configuration and troubleshooting.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Static NAT maps one inside address to one outside address.
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