The answer is to ensure the Managed Google Play app is enabled and active on the device. This is the correct first check because Managed Google Play is the dedicated storefront and download agent for all Android Enterprise required app installs; if the app itself is disabled or frozen, it cannot process the installation command from your MDM policy, even if the device is compliant and the work profile is valid. On the MD-102 exam, this question tests your understanding of the app deployment pipeline for Android Enterprise, where the common trap is to blame compliance policies or user approval—but those only block or require consent, not the actual download mechanism. Remember that Managed Google Play acts as the silent installer for required apps, so if it’s not running, nothing gets pushed. Memory tip: think of it as the “delivery truck” for your apps—if the truck is parked, no packages arrive.
MD-102 Manage applications Practice Question
This MD-102 practice question tests your understanding of manage applications. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are troubleshooting an Android Enterprise device that fails to install a required app from the Managed Google Play store. The device is compliant and has a valid work profile. What should you check first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Ensure the Managed Google Play app is enabled and active on the device.
If an Android Enterprise device fails to install a required app, the Managed Google Play app is responsible for downloading and installing apps. If it is disabled or not active, apps will not install. Option A is correct. Option B is wrong because compliance policies do not block app installation. Option C is wrong because the app is required, so user approval is not needed. Option D is wrong because device enrollment is already established.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Check that the device is enrolled in Android Enterprise and has a work profile.
Why it's wrong here
The device is already enrolled and has a work profile.
✓
Ensure the Managed Google Play app is enabled and active on the device.
Why this is correct
The Managed Google Play app must be active to install apps.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
Confirm the user has approved the app installation in the Managed Google Play store.
Why it's wrong here
For required apps, user approval is not required.
✗
Verify the device compliance policy allows app installation from unknown sources.
Why it's wrong here
Compliance policies do not control app installation from Managed Google Play.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage applications — This question tests Manage applications — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Ensure the Managed Google Play app is enabled and active on the device. — If an Android Enterprise device fails to install a required app, the Managed Google Play app is responsible for downloading and installing apps. If it is disabled or not active, apps will not install. Option A is correct. Option B is wrong because compliance policies do not block app installation. Option C is wrong because the app is required, so user approval is not needed. Option D is wrong because device enrollment is already established.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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