The answer is to verify that the app has been approved in the managed Google Play store. In Android Enterprise fully managed devices enrolled in Microsoft Intune, all apps distributed through the managed Play Store must first be approved by an administrator in the Google Play console; without this approval, the app will appear in the Company Portal but fail to install because Intune cannot push an unapproved app to the device. This question tests your understanding of the Android Enterprise app deployment workflow, a common scenario on the MD-102 exam where candidates often confuse app approval with enrollment tokens or device compliance policies. A frequent trap is assuming the app’s presence in the Company Portal means it’s ready to install, but approval is a separate, mandatory step. Memory tip: think “Approve before you deploy” — if it’s not green-lit in managed Google Play, it won’t install.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user has an Android Enterprise fully managed device. The device is enrolled in Microsoft Intune and all policies are applied. However, the user cannot install a required app from the managed Play Store. The app appears in the company portal but fails to install. What should you check first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Verify that the app has been approved in the managed Google Play store.
Option B is correct because managed Play Store apps require approval. Option A is incorrect unless the app is not available in the managed store. Option C is incorrect because enrollment token is for enrollment, not app installation. Option D is incorrect because unapproved apps are not blocked by default.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Ensure that the device has a policy to allow installation of unapproved apps.
Why it's wrong here
Unapproved apps are not relevant.
✗
Check if the device's enrollment token is still valid.
Why it's wrong here
Enrollment token is for initial enrollment.
✗
Check if the app is available in the unmanaged Play Store.
Why it's wrong here
App is from managed store, not unmanaged.
✓
Verify that the app has been approved in the managed Google Play store.
Why this is correct
Apps must be approved before deployment.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Verify that the app has been approved in the managed Google Play store. — Option B is correct because managed Play Store apps require approval. Option A is incorrect unless the app is not available in the managed store. Option C is incorrect because enrollment token is for enrollment, not app installation. Option D is incorrect because unapproved apps are not blocked by default.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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