Describe Dynamics 365 Finance →hardMultiple ChoiceObjective-mapped

MB-920 Describe Dynamics 365 Finance Practice Question

Exhibit

Refer to the exhibit.

```json
{
  "workflowId": "PurchaseOrderApproval",
  "steps": [
    {
      "stepType": "approval",
      "assignee": "Manager",
      "fallback": "VP of Procurement",
      "timeLimit": 48,
      "escalationAction": "Approve"
    }
  ]
}
```

Your organization is configuring a purchase order approval workflow in Dynamics 365 Finance. The exhibit shows a JSON representation of the workflow step. After implementation, POs are automatically approved when the manager does not act within 48 hours, bypassing the intended VP of Procurement. What is the most likely cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The escalation action is set to 'Approve' instead of 'Escalate'.

The workflow JSON shows 'escalationAction': 'Approve', meaning if the time limit expires, the purchase order is automatically approved rather than routed to the fallback approver (VP of Procurement). To send the PO to the VP after the manager fails to act, the escalationAction should be 'Escalate' or 'Assign' to the fallback. Option A is incorrect because the 48-hour time limit itself is not the problem; the action taken after the limit is. Option C is incorrect because the fallback is correctly set to VP of Procurement, but it is unused due to the escalation action. Option D is incorrect because the assignee being 'Manager' is the intended first-level approver; the issue is not the assignment but the escalation behavior.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
The time limit is set to 48 hours.
Why it's wrong here
The time limit is appropriate; the issue is the escalation action.
✓
The escalation action is set to 'Approve' instead of 'Escalate'.
Why this is correct
The escalation action 'Approve' causes automatic approval; it should be 'Escalate' to route to the fallback.
✗
The fallback approver is set to VP of Procurement.
Why it's wrong here
The fallback is correctly defined; the issue is that the escalation action overrides it.
✗
The assignee is set to Manager.
Why it's wrong here
The assignee is correct; the problem is the escalation action.

Go deeper

MB-920 Describe Dynamics 365 Finance Practice Question

Exhibit

Why each option matters

Option-by-option breakdown

Related to this question