Describe the core capabilities of the finance and operations apps →hardMultiple ChoiceObjective-mapped
MB-920 Practice Question: Describe the core capabilities of the finance and operations apps
A company uses Dynamics 365 Commerce and wants to implement a buy-online-pick-up-in-store (BOPIS) scenario. The inventory must be reserved in real-time when the customer places the order. Which configuration is required?
⚠ Common exam trap
Many exam-takers confuse the Inventory Visibility Add-in (which is for external visibility) with the internal real-time reservation setting, or they mistakenly think warehouse management or cross-docking processes handle BOPIS inventory locking.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Enable real-time inventory reservation at the store warehouse.
Dynamics 365 Commerce requires the 'Enable real-time inventory reservation at the store warehouse' configuration to ensure that when a customer places a BOPIS order, the inventory is immediately reserved from the store’s warehouse. This setting triggers a real-time service call to the Commerce Scale Unit (CSU) to check and reserve stock, preventing overselling and ensuring the item is available for pickup.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use the Inventory Visibility Add-in for external systems.
Why it's wrong here
Inventory Visibility provides data but does not handle reservation.
- ✗
Configure the warehouse management process for the store.
Why it's wrong here
Warehouse management may be used but is not specific to BOPIS reservation.
- ✓
Enable real-time inventory reservation at the store warehouse.
Why this is correct
Real-time reservation ensures the item is held for the customer.
- ✗
Set up cross-docking for store replenishment.
Why it's wrong here
Cross-docking is for transferring goods, not for order reservation.
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