MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
Exhibit
{
"SalesOrderId": "SO-2024-1001",
"Customer": "Contoso Ltd.",
"ItemNumber": "L-5000",
"Quantity": 50,
"Warehouse": "WH02",
"ReservationMethod": "Manual",
"OnHandQuantity": 40,
"AvailableQuantity": 40
}Refer to the exhibit. A sales representative tries to confirm a sales order for 50 units of item L-5000, but the system does not allow confirmation because the available quantity is only 40. The reservation method is set to Manual. What should the sales representative do to proceed with the order?
⚠ Common exam trap
A common mix-up: candidates assume changing the reservation method to Automatic will fix the immediate issue, but the system requires manual reservation for the current order regardless of the method setting, and the correct action is to manually reserve available stock and backorder the rest.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Manually reserve 40 units and backorder the remaining 10
The reservation method is set to Manual, meaning the system does not automatically allocate inventory. The sales representative must manually reserve the available 40 units and backorder the remaining 10 units to proceed with the order, which aligns with the manual reservation process in Dynamics 365 Supply Chain Management.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a purchase order for 10 units
Why it's wrong here
Creating a purchase order does not immediately solve the shortage.
- ✗
Change the reservation method to Automatic
Why it's wrong here
Changing reservation method does not increase available quantity.
- ✗
Reduce the order quantity to 40 units
Why it's wrong here
Reducing quantity is possible but not required; backordering is an option.
- ✓
Manually reserve 40 units and backorder the remaining 10
Why this is correct
Manual reservation allows partial reservation and backordering the rest.
Go deeper
Related to this question
About these practice questions
Courseiva writes every MB-920 question from scratch — 930 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.