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MB-920 Practice Question: Describe the core capabilities of the finance and operations apps

A distribution company uses Dynamics 365 Finance and Operations. The warehouse manager wants to improve inventory accuracy and reduce picking errors. Which THREE features should they implement?

⚠ Common exam trap

A common mix-up: candidates confuse planning features like demand forecasting with operational warehouse controls, assuming any inventory-related feature improves accuracy, when only direct warehouse execution tools (location directives, cycle counting, and mobile device support) address picking errors and real-time accuracy.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Location directives

Location directives are correct because they guide warehouse workers to specific storage and picking locations, ensuring items are placed and retrieved from the correct bins. This directly reduces picking errors by enforcing system-defined paths and locations, improving inventory accuracy through standardized warehouse operations.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Location directives

    Why this is correct

    Location directives automate where items are stored and picked, reducing errors.

  • Demand forecasting

    Why it's wrong here

    Demand forecasting is for planning, not day-to-day accuracy.

  • Cycle counting

    Why this is correct

    Cycle counting improves accuracy by frequently counting specific items or locations.

  • Vendor collaboration

    Why it's wrong here

    Vendor collaboration is for supplier interaction, not warehouse processes.

  • Warehouse mobile device support

    Why this is correct

    Mobile devices allow real-time inventory transactions and reduce manual errors.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.