MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
A company uses Dynamics 365 Supply Chain Management with warehouse management. Workers are spending too much time traveling between picking locations. Which strategy should be implemented to reduce travel time?
⚠ Common exam trap
A common mix-up: candidates confuse zone picking (which reduces travel within a zone but not across zones) with cluster picking (which reduces travel by combining multiple orders into one trip), leading candidates to choose A instead of D.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use cluster picking to pick multiple orders simultaneously.
Cluster picking allows a worker to pick items for multiple orders in a single trip by grouping orders into a cluster and picking them together. This reduces the number of trips between picking locations, directly cutting travel time. In Dynamics 365 Supply Chain Management, cluster picking is a wave method that consolidates work for efficient route-based picking.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Implement zone picking to assign workers to specific areas.
Why it's wrong here
Zone picking can reduce travel but only if zones are small; large zones still cause travel.
- ✗
Increase the number of picking locations per item.
Why it's wrong here
More locations may increase travel as items are spread out.
- ✗
Configure wave processing to release orders less frequently.
Why it's wrong here
Wave processing does not directly reduce travel time per pick run.
- ✓
Use cluster picking to pick multiple orders simultaneously.
Why this is correct
Cluster picking allows picking multiple orders in one trip, reducing travel time.
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