MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
A company uses Dynamics 365 Supply Chain Management with dual-write to Dynamics 365 Sales. They are experiencing issues where changes to product pricing in Supply Chain Management are not reflecting in Sales. What should they troubleshoot first?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Verify that the dual-write table mappings include the pricing entity
Dual-write relies on table mappings to synchronize data between Dynamics 365 applications. If the mapping for the pricing entity is not included or is inactive, changes to pricing in Supply Chain Management will not be reflected in Sales. Option A is incorrect because currency exchange rates are unrelated to the synchronization of pricing data; they affect currency conversion, not data sync. Option B is incorrect because while the Power Platform admin center can show data integration errors, the first step is to verify that the necessary table mappings exist. Option D is incorrect because the pricing engine's real-time setting is not related to dual-write synchronization; the issue is about the mapping configuration.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Check the currency exchange rates in both systems
Why it's wrong here
While exchange rates could affect pricing, the issue is about sync, not conversion.
- ✗
Review the Power Platform admin center for data integration errors
Why it's wrong here
Power Platform admin center is for environment management, not for troubleshooting dual-write mappings.
- ✓
Verify that the dual-write table mappings include the pricing entity
Why this is correct
Dual-write relies on table mappings; if the pricing mapping is missing or inactive, changes won't sync.
- ✗
Ensure that the pricing engine is set to real-time updates
Why it's wrong here
The issue is about synchronization, not about whether the pricing engine is real-time.
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