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MB-920 Practice Question: Describe the core capabilities of the finance and operations apps

A company uses Dynamics 365 Finance and Operations with dual-write integration to Dataverse. They notice that some purchase order headers are not syncing to Dataverse. What should they check first to resolve the issue?

⚠ Common exam trap

Test-takers frequently confuse the Data management framework (used for data projects) with dual-write synchronization, or assume Power Automate flows are involved, when in fact dual-write has its own dedicated monitoring interface that should be checked first.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Check the Dual-write application orchestration form to view synchronization logs and errors

The Dual-write application orchestration form in Dynamics 365 Finance and Operations provides a dedicated interface to view synchronization logs and errors for dual-write mappings. When purchase order headers fail to sync to Dataverse, this form shows the specific error messages, retry status, and mapping details, making it the first place to diagnose the issue directly within the dual-write infrastructure.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Examine the System administration > User operations log for errors

    Why it's wrong here

    User operations log does not capture dual-write sync details.

  • Review Power Automate flow run history for the purchase order sync flow

    Why it's wrong here

    Dual-write is not driven by Power Automate; it's built-in.

  • Run the Data management framework’s data project to force sync

    Why it's wrong here

    Data projects are for bulk data operations, not dual-write troubleshooting.

  • Check the Dual-write application orchestration form to view synchronization logs and errors

    Why this is correct

    This form provides detailed sync status and error messages.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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