MB-910 Describe Dynamics 365 Customer Insights Practice Question
You are the Dynamics 365 administrator for a healthcare provider that uses Customer Insights to manage patient profiles. The organization must comply with HIPAA regulations. Patient data is sourced from an electronic health record (EHR) system and from a patient portal. The EHR system is on-premises and sends data via a nightly batch file in CSV format. The patient portal sends data in real-time via API. You need to ensure that all patient data in Customer Insights is encrypted at rest and in transit. The platform already encrypts data at rest by default. However, you are concerned about the data in transit from the EHR system. What should you do?
⚠ Common exam trap
Many candidates confuse encrypting the file itself (Option A) with securing the transfer channel, or assume that double encryption at rest (Option D) covers transit, when in fact HIPAA requires encryption both at rest and in transit, and the question specifically targets the transit vulnerability from the on-premises EHR system.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure the EHR data source to use SFTP for file transfer.
SFTP (SSH File Transfer Protocol) encrypts the CSV file during transit, addressing the concern about data in transit from the on-premises EHR system. Since the EHR sends data via a nightly batch file, using SFTP ensures the file is encrypted over the network, complementing the platform's default encryption at rest. This aligns with HIPAA requirements for protecting ePHI during transmission.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Encrypt the CSV file before uploading.
Why it's wrong here
File encryption is not supported; use secure transfer.
- ✗
Change the patient portal API to use batch uploads.
Why it's wrong here
API is already secure.
- ✓
Configure the EHR data source to use SFTP for file transfer.
Why this is correct
Secures data in transit.
- ✗
Enable double encryption at rest in Customer Insights.
Why it's wrong here
Encryption at rest is not the issue.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.