MB-910 Describe Dynamics 365 Field Service Practice Question
Which THREE capabilities are provided by Dynamics 365 Field Service? (Choose 3)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Inventory and parts tracking
Options B, C, and E are correct. Work order management, technician scheduling, and inventory tracking are Field Service capabilities. Option A is wrong because marketing campaigns are in Marketing. Option D is wrong because financial accounting is in Finance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Marketing campaign automation
Why it's wrong here
Marketing campaigns are part of Dynamics 365 Marketing.
- ✓
Inventory and parts tracking
Why this is correct
Core capability of Field Service.
- ✓
Work order management
Why this is correct
Core capability of Field Service.
- ✗
Financial accounting and reporting
Why it's wrong here
Financial accounting is part of Dynamics 365 Finance.
- ✓
Technician scheduling and dispatch
Why this is correct
Core capability of Field Service.
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Same concept, more angles
3 more ways this is tested on MB-910
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Which THREE capabilities are provided by Dynamics 365 Field Service? (Choose three.)
hard- A.Lead management
- ✓ B.Scheduling and dispatch
- ✓ C.Inventory management
- ✓ D.Work order management
- E.Marketing automation
Why B: Options B, C, and D are correct. Dynamics 365 Field Service provides scheduling and dispatch, inventory management, and work order management. Option A is incorrect because lead management is part of Dynamics 365 Sales, not Field Service. Option E is incorrect because marketing automation is part of Dynamics 365 Marketing.
Variation 2. Which TWO of the following are key capabilities of Dynamics 365 Field Service? (Select TWO.)
easy- A.Lead management
- ✓ B.Scheduling and dispatching
- C.Invoice processing
- ✓ D.Work order management
- E.Marketing automation
Why B: Options B and D are correct. Scheduling and dispatching and work order management are core capabilities of Dynamics 365 Field Service. Option A is incorrect because lead management is part of Dynamics 365 Sales. Option C is incorrect because invoice processing is part of Dynamics 365 Finance. Option E is incorrect because marketing automation is part of Dynamics 365 Marketing.
Variation 3. Which TWO of the following are key capabilities of Dynamics 365 Field Service?
medium- ✓ A.Work order management.
- B.Marketing automation.
- ✓ C.Scheduling and dispatch.
- D.Inventory management.
- E.Finance management.
Why A: Options A and C are correct. Work order management and scheduling/dispatch are core capabilities of Dynamics 365 Field Service. Option B is incorrect because marketing automation belongs to Dynamics 365 Marketing, not Field Service. Option D is incorrect because inventory management is a supporting feature, not a primary capability. Option E is incorrect because finance management belongs to Dynamics 365 Finance.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.