Courseiva
Describe Dynamics 365 Field ServicehardMultiple SelectObjective-mapped

MB-910 Describe Dynamics 365 Field Service Practice Question

Which THREE capabilities are provided by Dynamics 365 Field Service? (Choose 3)

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Inventory and parts tracking

Options B, C, and E are correct. Work order management, technician scheduling, and inventory tracking are Field Service capabilities. Option A is wrong because marketing campaigns are in Marketing. Option D is wrong because financial accounting is in Finance.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Marketing campaign automation

    Why it's wrong here

    Marketing campaigns are part of Dynamics 365 Marketing.

  • Inventory and parts tracking

    Why this is correct

    Core capability of Field Service.

  • Work order management

    Why this is correct

    Core capability of Field Service.

  • Financial accounting and reporting

    Why it's wrong here

    Financial accounting is part of Dynamics 365 Finance.

  • Technician scheduling and dispatch

    Why this is correct

    Core capability of Field Service.

About these practice questions

This MB-910 question is part of Courseiva's 941-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

Same concept, more angles

3 more ways this is tested on MB-910

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. Which THREE capabilities are provided by Dynamics 365 Field Service? (Choose three.)

hard
  • A.Lead management
  • B.Scheduling and dispatch
  • C.Inventory management
  • D.Work order management
  • E.Marketing automation

Why B: Options B, C, and D are correct. Dynamics 365 Field Service provides scheduling and dispatch, inventory management, and work order management. Option A is incorrect because lead management is part of Dynamics 365 Sales, not Field Service. Option E is incorrect because marketing automation is part of Dynamics 365 Marketing.

Variation 2. Which TWO of the following are key capabilities of Dynamics 365 Field Service? (Select TWO.)

easy
  • A.Lead management
  • B.Scheduling and dispatching
  • C.Invoice processing
  • D.Work order management
  • E.Marketing automation

Why B: Options B and D are correct. Scheduling and dispatching and work order management are core capabilities of Dynamics 365 Field Service. Option A is incorrect because lead management is part of Dynamics 365 Sales. Option C is incorrect because invoice processing is part of Dynamics 365 Finance. Option E is incorrect because marketing automation is part of Dynamics 365 Marketing.

Variation 3. Which TWO of the following are key capabilities of Dynamics 365 Field Service?

medium
  • A.Work order management.
  • B.Marketing automation.
  • C.Scheduling and dispatch.
  • D.Inventory management.
  • E.Finance management.

Why A: Options A and C are correct. Work order management and scheduling/dispatch are core capabilities of Dynamics 365 Field Service. Option B is incorrect because marketing automation belongs to Dynamics 365 Marketing, not Field Service. Option D is incorrect because inventory management is a supporting feature, not a primary capability. Option E is incorrect because finance management belongs to Dynamics 365 Finance.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.