MB-910 Describe Dynamics 365 Sales Practice Question
A salesperson needs to view all activities (emails, appointments, phone calls) related to a specific opportunity in one place. Which entity should they open?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Opportunity record
The timeline wall on the opportunity record shows all related activities (emails, appointments, phone calls) in one place. Options A, C, and D are incorrect because they are individual activity types, not aggregate views of all activities.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Email activity
Why it's wrong here
Only shows emails, not all activities.
- ✓
Opportunity record
Why this is correct
The timeline wall on the opportunity shows all related activities.
- ✗
Appointment activity
Why it's wrong here
Only shows appointments.
- ✗
Phone call activity
Why it's wrong here
Only shows phone calls.
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