MB-910 Describe Dynamics 365 Customer Insights Practice Question
A business analyst wants to create a segment of customers who have purchased both a laptop and a mouse in the last 30 days. The data is stored in two separate tables: 'PurchaseHeader' and 'PurchaseLines'. What is the best approach?
⚠ Common exam trap
It's easy for candidates to think they need to unify tables first (Option B) or use a single AND condition (Option A), when in fact the segment builder supports multiple conditions on the same entity with AND logic across different rows, which is the correct method for matching customers who bought both products.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the segment builder to add two conditions: one for product = Laptop and one for product = Mouse, both with date filter
Dynamics 365 Customer Insights - Data segment builder allows you to add multiple conditions on the same entity (PurchaseLines) using AND logic, filtering for both 'Laptop' and 'Mouse' within the last 30 days. This approach directly queries the transactional data without requiring table unification or external tools, leveraging the platform's native segment creation capabilities.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a segment and use the 'AND' condition for both products
Why it's wrong here
A single condition cannot reference two different product rows; need to use multiple conditions or a subquery.
- ✗
First unify the two tables into one view, then segment
Why it's wrong here
Unification is for identity resolution, not for combining purchase details.
- ✓
Use the segment builder to add two conditions: one for product = Laptop and one for product = Mouse, both with date filter
Why this is correct
Multiple conditions with AND logic can capture customers with both products.
- ✗
Export the data to Power BI and create the segment there
Why it's wrong here
Segments should be created in Customer Insights for downstream use.
Go deeper
Related to this question
About these practice questions
One of 941 original MB-910 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.