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PRINCE2-PRACTITIONER Practices Practice Question

A project is subjected to a quality audit. The auditor notes that a product was signed off without checking one of the mandatory quality criteria specified in its Product Description. According to the Quality practice, what is the appropriate corrective action?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Log an off-specification issue and evaluate whether rework is required to meet the criterion.

If a product fails to meet its quality criteria or was signed off incorrectly, an off-specification or issue must be raised to evaluate the defect and determine if rework is needed.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Penalize the auditor for finding a non-conformance.

    Why it's wrong here

    Auditors are meant to identify non-conformances.

  • Automatically reject the entire project stage and restart it.

    Why it's wrong here

    Restarting an entire stage for a single product defect is disproportionate.

  • Update the Quality Management Approach to exclude that criterion retroactively.

    Why it's wrong here

    Retroactively changing quality criteria to cover up an audit failure violates quality governance.

  • Log an off-specification issue and evaluate whether rework is required to meet the criterion.

    Why this is correct

    Correct. An untested or failed quality criterion represents an off-specification that must be formally managed.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This PRINCE2-PRACTITIONER practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2-PRACTITIONER exam.