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PK0-005 Practice Question: During a project audit, the project manager…
During a project audit, the project manager discovers that several change requests were implemented without proper documentation. The project team used a verbal approval process, and changes were made directly to project documents without updating the change log. The project manager needs to establish a formal change control process and choose appropriate tools to track changes. The tools must support submission, review, approval, and implementation tracking of change requests. Which combination of tools should the project manager implement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
A change request form template and a change log spreadsheet that is shared and updated regularly
A formal change request form template ensures standardized documentation of each change request, and a shared change log spreadsheet provides a centralized, trackable record of submission, review, approval, and implementation. This combination supports the required structured change control process. Option A is incorrect because relying solely on a change register without separate forms lacks the detailed documentation needed for each change. Option C is incorrect because a wiki page, while collaborative, does not enforce a formal workflow or provide robust tracking of approvals and status changes. Option D is incorrect because an email distribution list and email folder are informal, lack version control, and make auditing difficult.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
A change register in the project plan document without separate forms
Why it's wrong here
Lacks detail for each change request.
- ✓
A change request form template and a change log spreadsheet that is shared and updated regularly
Why this is correct
Formalizes submission and provides audit trail.
- ✗
A wiki page where team members can add change requests and update status
Why it's wrong here
Wikis are less formal and may lack version control.
- ✗
An email distribution list for change requests and a folder for approved emails
Why it's wrong here
Emails are not structured for tracking status.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.