The answer is to submit a change request to the change control board. This is the correct first step because configuration management requires that any modification to a baselined configuration item—like CI-103—must be formally proposed, evaluated, and approved before any work begins, ensuring that changes are tracked and do not introduce instability. On the CompTIA Project+ PK0-005 exam, this question tests your understanding of the configuration management process flow, where a defect report or new requirement triggers a change request, not an immediate fix or update. A common trap is thinking the first step is to update the configuration management system or implement the change directly, but the process always begins with formal submission to the CCB for review. Remember the memory tip: "Defect first, request next—never skip the board's text."
PK0-005 Project Management Concepts Practice Question
This PK0-005 practice question tests your understanding of project management concepts. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Exhibit
Refer to the exhibit.
Exhibit: Configuration Item Status
Item ID | Version | Status | Last Modified
CI-101 | 1.2 | Approved | 2023-10-15
CI-102 | 2.0 | Under Review| 2023-10-20
CI-103 | 1.0 | Approved | 2023-09-01
The project manager receives a defect report for CI-103. The team identifies that a new requirement necessitates updating CI-103. According to the configuration management process, what should the project manager do FIRST?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Refer to the exhibit.
Exhibit: Configuration Item Status
Item ID | Version | Status | Last Modified
CI-101 | 1.2 | Approved | 2023-10-15
CI-102 | 2.0 | Under Review| 2023-10-20
CI-103 | 1.0 | Approved | 2023-09-01
A
Ignore the defect because CI-103 is approved.
Why wrong: Approved status does not mean defects should be ignored.
B
Update CI-103 to version 1.1 and deploy the fix.
Why wrong: Version update should follow change approval.
C
Assign the defect to a developer to fix immediately.
Why wrong: Fixing without change control bypasses process.
D
Submit a change request to the change control board.
Any change to a configuration item should go through change control.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit a change request to the change control board.
When a defect report indicates that a new requirement necessitates updating a configuration item (CI-103), the first step in the configuration management process is to submit a change request to the change control board (CCB). This ensures that any modification to a baselined CI is formally evaluated, approved, and tracked before implementation, preventing unauthorized changes that could destabilize the project.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Ignore the defect because CI-103 is approved.
Why it's wrong here
Approved status does not mean defects should be ignored.
✗
Update CI-103 to version 1.1 and deploy the fix.
Why it's wrong here
Version update should follow change approval.
✗
Assign the defect to a developer to fix immediately.
Why it's wrong here
Fixing without change control bypasses process.
✓
Submit a change request to the change control board.
Why this is correct
Any change to a configuration item should go through change control.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may assume a defect report automatically triggers a fix, but in configuration management, any change to a baselined CI must first go through the formal change control process, not directly to development or deployment.
Detailed technical explanation
How to think about this question
Under the configuration management process defined in ISO 10007 and PMBOK, a configuration item (CI) under version control cannot be altered without a formal change request. The change control board (CCB) evaluates the impact, cost, and risk of the proposed change, ensuring alignment with project baselines. In practice, even a seemingly minor update triggered by a new requirement must follow this process to maintain configuration integrity and auditability.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PK0-005 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Project Management Concepts — This question tests Project Management Concepts — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Submit a change request to the change control board. — When a defect report indicates that a new requirement necessitates updating a configuration item (CI-103), the first step in the configuration management process is to submit a change request to the change control board (CCB). This ensures that any modification to a baselined CI is formally evaluated, approved, and tracked before implementation, preventing unauthorized changes that could destabilize the project.
What should I do if I get this PK0-005 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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