How should I use these Windows Administrative Tools practice questions?

Read each scenario carefully and choose your answer before revealing the explanation. Then check why your choice was right or wrong. Repeat until the reasoning feels automatic.

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220-1202 · topic practice

Windows Administrative Tools practice questions

Practise CompTIA A+ Core 2 220-1202 Windows Administrative Tools practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security

20 questionsDomain: Windows Administrative Tools

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What the exam tests

What to know about Windows Administrative Tools

Windows Administrative Tools questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Windows Administrative Tools exam traps

▸Answering from memory before reading the full scenario.
▸Missing a constraint such as cost, availability, security, scope or command context.
▸Choosing a broad answer when the question asks for the most specific fix.
▸Ignoring why the wrong options are tempting.

Practice set

Windows Administrative Tools questions

20 questions · select your answer, then reveal the explanation

Question 1easymultiple choice

Read the full Windows Administrative Tools explanation →

A user reports that their Windows 10 PC is running slowly after they installed a new program. You need to identify which service or startup program is consuming the most CPU resources to troubleshoot the issue. Which administrative tool should you use?

Trap 1: Event Viewer

Event Viewer logs system events but does not show real-time CPU usage per process.

Trap 2: Services.msc

Services.msc manages Windows services but does not display real-time CPU usage.

Trap 3: Performance Monitor

Performance Monitor can track performance over time but is overkill for a quick check of current CPU usage.

Study all Windows Administrative Tools common traps →

A
Event Viewer
Why wrong: Event Viewer logs system events but does not show real-time CPU usage per process.
B
Task Manager
Task Manager's Processes tab shows CPU, memory, and disk usage for each running process, allowing you to pinpoint the culprit.
C
Services.msc
Why wrong: Services.msc manages Windows services but does not display real-time CPU usage.
D
Performance Monitor
Why wrong: Performance Monitor can track performance over time but is overkill for a quick check of current CPU usage.

Windows Administrative Tools practice questions

What to know about Windows Administrative Tools

Common Windows Administrative Tools exam traps

Windows Administrative Tools questions

A user reports that their Windows 10 PC is running slowly after they installed a new program. You need to identify which service or startup program is consuming the most CPU resources to troubleshoot the issue. Which administrative tool should you use?

During a software deployment, you need to configure a Windows 10 workstation to automatically start a legacy application every time a specific user logs on. Which tool should you use to add this startup entry for that user only?

After installing a new printer, a user reports that print jobs are stuck in the queue and cannot be deleted. You need to stop and restart the print spooler service to clear the queue. Which administrative tool allows you to manage this service?

A user reports that their Windows 10 PC fails to boot and displays a 'Boot Configuration Data is missing' error. You need to repair the boot configuration using the Windows Recovery Environment. Which administrative tool should you run from the command prompt in the recovery environment?

A customer complains that their Windows 11 laptop frequently freezes after waking from sleep. You suspect a driver issue and need to view detailed hardware and driver information to diagnose the problem. Which administrative tool should you open first?

A user reports that their Windows 10 PC shows a 'Low Disk Space' warning on the C: drive. You need to free up space by removing temporary files, system cache, and previous Windows installations. Which tool provides a guided cleanup for these items?

A user's Windows 10 PC is experiencing random freezes and application crashes. You suspect a corrupted system file. You run sfc /scannow but it reports that it cannot repair some files. What is the next best step to repair the system files using a DISM command?

Your company is deploying a new application that requires .NET Framework 3.5 on multiple Windows 10 workstations. You need to enable this feature on a single test machine first. Which tool should you use?

A user reports that their Windows 10 PC frequently crashes with a blue screen error. You want to analyze the memory dump files to identify the faulty driver. Which tool should you use to view and analyze these dump files?

A security incident occurred on a Windows 10 workstation, and you need to review detailed logs of user logon attempts, including successful and failed logins, to identify unauthorized access. Which tool should you use to view these security logs?

Your company's security policy requires that all workstations have the latest Windows security updates installed. You need to verify the update history on a user's Windows 10 PC to ensure no critical updates are missing. Which tool should you use?

A user reports that their Windows 10 PC is infected with malware that keeps reinstalling after removal. You need to boot into a minimal environment to run antivirus scans without malware interference. Which advanced startup option should you use?

A small business owner wants to ensure that only authorized users can log into their Windows 10 workstations. They need a tool to create and manage user accounts and set password policies. Which administrative tool should you use?

A user reports that their Windows 10 PC is running slowly and they see many background processes in Task Manager. You need to identify which processes are consuming the most CPU and memory resources without installing any additional software. Which built-in Windows tool should you use?

A user is unable to install a new printer on their Windows 10 workstation because the 'Print Spooler' service is not running. You need to start the service and ensure it starts automatically on boot. Which tool should you use?

A customer complains that their Windows 10 PC fails to boot and displays a 'Bootmgr is missing' error. You suspect the Boot Configuration Data (BCD) is corrupted. Which tool should you use to repair the BCD from the Windows Recovery Environment?

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