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220-1102 Practice Question: Your company is deploying a new application that…

Your company is deploying a new application that requires .NET Framework 3.5 on multiple Windows 10 workstations. You need to enable this feature on a single test machine first. Which tool should you use?

⚠ Common exam trap

It's easy for candidates to confuse 'Programs and Features' (which manages installed applications) with 'Turn Windows features on or off' (which manages Windows components), leading them to select A instead of B.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Windows Features

Windows Features (accessible via 'Turn Windows features on or off' in the Control Panel or Settings) is the correct tool to enable .NET Framework 3.5 on a Windows 10 workstation. This feature includes .NET 2.0 and 3.0, and it can be installed from local sources or Windows Update. Programs and Features is used for uninstalling or changing installed programs, not for enabling Windows roles or features.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Programs and Features

    Why it's wrong here

    The Programs and Features control panel applet is primarily designed for managing user-installed applications, allowing for their uninstallation, modification, or repair. It lists third-party software and some Microsoft applications that have been installed on top of the operating system. This utility does not provide an interface for adding or removing core Windows components or optional features that are integral parts of the operating system itself, such as specific versions of the .NET Framework or Internet Information Services.

  • Windows Features

    Why this is correct

    The "Turn Windows features on or off" utility, often accessed through Programs and Features, is the correct and dedicated interface for enabling or disabling optional Windows components. These features, such as Hyper-V, Internet Information Services (IIS), or specific versions of the .NET Framework, are pre-installed but not always active by default. This tool allows administrators to integrate these functionalities directly into the operating system, often without requiring separate installation media, to meet application dependencies.

  • Device Manager

    Why it's wrong here

    Device Manager is a critical system utility specifically engineered for managing the hardware components connected to a computer system. Its primary functions include viewing installed devices, updating or rolling back device drivers, resolving hardware conflicts, and enabling or disabling individual hardware devices. This tool is exclusively focused on hardware and driver management and possesses no functionality related to enabling or disabling software-based Windows features or operating system components.

  • Services

    Why it's wrong here

    The Services console (services.msc) is utilized to configure and control background processes that operate independently of direct user interaction. These system services, such as the Print Spooler, Windows Update, or various networking components, can be started, stopped, paused, resumed, or configured for automatic or manual startup. While some Windows features might indeed rely on specific services to function, the Services console itself does not enable or disable the features; it solely manages their operational state and startup behavior.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.