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220-1102 Practice Question: That their Windows 10 PC is unable to connect to…
A user reports that their Windows 10 PC is unable to connect to shared network folders on the office server. You need to verify that the necessary network discovery and file sharing services are running. Which administrative tool should you open to check the status of services like 'Function Discovery Resource Publication' and 'SSDP Discovery'?
⚠ Common exam trap
A common mix-up: candidates confuse the 'Network and Sharing Center' (which displays network discovery settings) with the actual service management console, not realizing that the service state must be verified separately in Services.msc because the GUI toggle in Network and Sharing Center only changes the firewall rules, not the underlying service status.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Services.msc
The 'Services.msc' (Services console) is the dedicated Microsoft Management Console (MMC) snap-in used to start, stop, and configure Windows services. To verify that 'Function Discovery Resource Publication' (which publishes the machine's resources for network discovery) and 'SSDP Discovery' (which implements the Simple Service Discovery Protocol for UPnP devices) are running, you must open the Services console. Network and Sharing Center only shows connection status and sharing settings, not the underlying service state.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Network and Sharing Center
Why it's wrong here
The Network and Sharing Center primarily provides an overview of network connections, allows for basic network adapter configuration, and enables sharing settings like file and printer sharing. While it can indicate network status and allow for enabling/disabling network discovery at a high level, it does not offer direct control or management over individual background Windows services, such as those responsible for specific network discovery protocols.
- ✗
Device Manager
Why it's wrong here
Device Manager is a utility designed to manage hardware devices connected to the system, including their drivers, properties, and resource allocation. It allows for troubleshooting hardware conflicts, updating drivers, and enabling or disabling physical components. It does not provide an interface for controlling or viewing the status of software-based Windows services that run independently of specific hardware devices.
- ✓
Services.msc
Why this is correct
The Services Microsoft Management Console (MMC) snap-in, `services.msc`, is the dedicated tool for viewing, starting, stopping, pausing, resuming, and configuring the startup type of all Windows services. This includes critical services like 'Function Discovery Resource Publication' and 'SSDP Discovery,' which are essential for network discovery functionality. It provides granular control over these background processes, making it the correct utility for diagnosing and resolving service-related issues.
- ✗
Task Manager
Why it's wrong here
Task Manager provides real-time information about running applications, processes, and system performance metrics like CPU, memory, disk, and network usage. While it has a 'Services' tab that lists services, it offers limited management capabilities, primarily allowing only starting or stopping a service. It lacks the detailed configuration options, such as changing startup types, viewing dependencies, or setting recovery actions, which are available in `services.msc`.
Go deeper
Related to this question
Learn chapter
Windows Editions and Features
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Services console
A management interface in network operating systems or cloud platforms that provides centralised control over system services and daemons.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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