220-1202 · topic practice

macOS Features and Tools practice questions

Practise CompTIA A+ Core 2 220-1202 macOS Features and Tools practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: macOS Features and Tools

What the exam tests

What to know about macOS Features and Tools

QoS questions usually test traffic classification (DSCP/CoS), queuing strategies, policing vs shaping and where each mechanism is applied.

DSCP and CoS marking and trust boundaries.

Queuing mechanisms: FIFO, WFQ, CBWFQ, LLQ.

Policing (drops excess) vs shaping (delays excess).

Where QoS is applied: ingress, egress, LAN, WAN.

Watch out for

Common macOS Features and Tools exam traps

  • Policing drops traffic; shaping buffers it — they solve different problems.
  • DSCP EF (46) is for voice; AF classes are for data tiers.
  • QoS must be configured end-to-end to be effective.
  • CoS values are Layer 2; DSCP is Layer 3.

Practice set

macOS Features and Tools questions

20 questions · select your answer, then reveal the explanation

A security incident has occurred: a user's Mac running macOS Ventura was infected with malware that modified system files. The technician needs to boot the Mac into a mode that loads only essential Apple-signed kernel extensions and prevents third-party software from loading, in order to safely remove the malware. Which startup mode should they use?

Question 2mediummultiple choice
Read the full NAT/PAT explanation →

A user reports that their MacBook Pro running macOS Big Sur will not boot past the Apple logo. You suspect a corrupted system file. You need to boot into a special mode to run Disk Utility's First Aid on the startup volume. Which key combination should you hold during startup?

A user complains that their MacBook Air running macOS Monterey frequently runs out of memory and slows down when they have multiple browser tabs and apps open. They want to see which processes are consuming the most memory without installing third-party software. Which macOS tool should you instruct them to use?

Question 4mediummultiple choice
Read the full wireless explanation →

A technician is troubleshooting a Mac that fails to connect to a Wi-Fi network. The network is visible, but entering the correct password results in an 'unable to join the network' error. The technician wants to delete the saved network configuration to start fresh. Which macOS tool or location should they use?

A graphic designer needs to create a bootable macOS installer on an external SSD to deploy macOS Sonoma to multiple iMacs in the office. They have the 'Install macOS Sonoma.app' file. Which built-in macOS tool should they use to create the bootable drive?

A user has accidentally deleted several important files from their Documents folder on their Mac running macOS Ventura. They need to recover them immediately. Which built-in macOS tool should you guide them to use first?

A small business owner wants to ensure that only authorized users can access their iMac. They need to set up separate accounts for three employees, each with a username and password, and restrict one employee from installing software. Which macOS feature should they use to create and manage these user accounts?

A user reports that their MacBook Air running macOS Monterey is running slowly and they suspect a startup item is consuming resources. They want to see which applications launch automatically at login and disable unnecessary ones. Which macOS tool should they use?

A user on a Mac running macOS Big Sur needs to share a folder on their local network with a Windows colleague. The user wants the folder to appear as a network drive on the Windows machine without installing additional software. Which macOS feature should they enable and configure?

A user reports that their MacBook Pro running macOS Ventura suddenly lost all desktop icons and the menu bar is missing. They can still move the cursor and click on open applications. Which macOS feature or tool should you use to restore the desktop and menu bar?

A user calls the help desk saying that after upgrading to macOS Ventura, the 'Documents' folder in the sidebar keeps disappearing after every reboot. They need it to stay visible. Which macOS feature or tool should you use to fix this?

A user reports that their Mac running macOS Ventura frequently asks for the admin password when trying to change network settings, even though they are the only user. They want this to stop. What is the most secure way to address this?

A graphic designer reports that their MacBook Pro running macOS Monterey suddenly shows a gray screen with a folder icon containing a question mark at startup. They have important client files on the internal SSD. What is the most likely cause of this issue?

A user complains that their Mac running macOS Big Sur suddenly shows a message 'Your system has run out of application memory' and applications crash frequently. Activity Monitor shows high memory pressure. What is the most effective built-in tool to diagnose the cause?

Question 15hardmultiple choice
Read the full wireless explanation →

A user reports that their MacBook Air running macOS Monterey will not connect to a Wi-Fi network that other devices can connect to. The Wi-Fi menu shows the network but clicking it does nothing. Which macOS tool should you use to reset the Wi-Fi configuration?

A technician is troubleshooting a Mac that fails to boot and displays a prohibitory symbol (a circle with a slash). The user had recently installed a new third-party SSD. What is the most likely cause?

A technician needs to deploy a custom configuration profile to 50 macOS devices in a lab. The profile must restrict access to System Settings and disable iCloud. Which tool is most appropriate for this task?

A small business owner wants to restrict app installations on company Macs to only the Mac App Store to prevent employees from downloading unapproved software. Which macOS security feature should you configure?

A school IT administrator needs to remotely lock a lost MacBook and display a custom message with contact information. The MacBook is enrolled in the school’s MDM and has an internet connection. Which macOS feature should they use?

During a macOS deployment, you need to create a bootable USB installer for macOS Sonoma to upgrade multiple iMacs. You have the 'Install macOS Sonoma' app in the Applications folder. Which command-line tool should you use to create the installer?

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Frequently asked questions

What does the 220-1202 exam test about macOS Features and Tools?
QoS questions usually test traffic classification (DSCP/CoS), queuing strategies, policing vs shaping and where each mechanism is applied.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just macOS Features and Tools questions in a focused session?
Yes — the session launcher on this page draws every question from the macOS Features and Tools domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other 220-1202 topics?
Use the topic links above to move to related areas, or go back to the 220-1202 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the 220-1202 exam covers. They are not copied from any real exam or dump site.