The answer is the System Properties tool accessed via Control Panel > System > Remote Desktop. This is correct because disabling Remote Desktop through the System Properties dialog modifies the setting at the system level under the Remote tab, which requires administrative privileges to change, unlike the simpler Settings app where a standard user could potentially toggle it back on. On the CompTIA A+ Core 2 220-1202 exam, this question tests your understanding of enforcing security policies through Control Panel’s elevated access, often appearing as a trap where candidates mistakenly choose the Settings app. A common memory tip is to remember that “System Properties” is the legacy, admin-only path—think of it as the “locked door” for Remote Desktop, while the Settings app is the “unlocked window.” For the exam, just recall: if you need to prevent a user from re-enabling it, always go through Control Panel’s System Properties, not the modern Settings interface.
220-1202 Windows Settings and Control Panel Practice Question
This 220-1202 practice question tests your understanding of windows settings and control panel. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A security audit reveals that a user's Windows 10 workstation has remote desktop enabled, which violates company policy. You need to disable Remote Desktop and ensure it cannot be easily re-enabled by the user. Which Control Panel tool should you use?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
System > Remote Desktop
The correct answer is A because the Remote Desktop setting is managed through System Properties > Remote tab, which can be accessed via Control Panel > System > Remote Desktop. Disabling it here prevents the user from easily re-enabling it through the Settings app, as the Control Panel path requires administrative privileges to modify, whereas the Settings app may allow a standard user to toggle it. This directly addresses the audit finding by enforcing the policy at the system level.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
System > Remote Desktop
Why this is correct
The System applet includes a Remote Desktop tab where you can disable remote connections.
Related concept
Read the scenario before looking for a memorised answer.
✗
Windows Defender Firewall
Why it's wrong here
Firewall can block port 3389, but does not disable the Remote Desktop service itself; the user could still enable it.
✗
User Accounts > Manage another account
Why it's wrong here
User Accounts manages user permissions, not system services like Remote Desktop.
✗
Administrative Tools > Services
Why it's wrong here
Services can stop the Remote Desktop service, but the user could restart it; disabling via System is more permanent.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often choose Windows Defender Firewall, thinking blocking port 3389 is sufficient, but the exam tests the distinction between disabling the service versus blocking the network traffic, where the former is the proper policy enforcement method.
Detailed technical explanation
How to think about this question
Remote Desktop relies on the Remote Desktop Protocol (RDP) over TCP port 3389, and the setting in System Properties modifies the fDenyTSConnections registry value under HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server. Disabling it via Control Panel sets this value to 1, which stops the TermService from listening on port 3389, and the change persists across reboots. A subtle behavior is that even if the service is disabled via Services.msc, a user with local admin rights can re-enable it through the same Control Panel interface, whereas the System Properties method is the intended policy enforcement point.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Windows Settings and Control Panel — This question tests Windows Settings and Control Panel — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: System > Remote Desktop — The correct answer is A because the Remote Desktop setting is managed through System Properties > Remote tab, which can be accessed via Control Panel > System > Remote Desktop. Disabling it here prevents the user from easily re-enabling it through the Settings app, as the Control Panel path requires administrative privileges to modify, whereas the Settings app may allow a standard user to toggle it. This directly addresses the audit finding by enforcing the policy at the system level.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.