- A
Disable the screensaver
Why wrong: The screensaver does not cause disconnection; it only affects the local display.
- B
Increase the idle session limit in Remote Desktop settings
This setting controls how long a session remains active when idle; increasing it will prevent early disconnection.
- C
Change the power plan to High Performance
Why wrong: Power plan affects system sleep, but Remote Desktop sessions are disconnected when the computer sleeps, not due to idle time alone.
- D
Enable Network Level Authentication
Why wrong: NLA enhances security by requiring authentication before a session is established, but it does not affect idle disconnection.
220-1202 Remote Access Technologies Practice Question
This 220-1202 practice question tests your understanding of remote access technologies. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user complains that their Remote Desktop session to a Windows 10 Pro workstation frequently disconnects after a few minutes of inactivity. The workstation is on a local network. Which setting should the technician modify on the host computer to prevent this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Increase the idle session limit in Remote Desktop settings
The Remote Desktop Session Host (RDSH) has a configurable idle session limit that disconnects sessions after a period of inactivity. By default, Windows 10 Pro may enforce a short idle timeout (often 1-5 minutes) to conserve resources. Increasing this limit in the Remote Desktop Session Host settings (under Local Group Policy or the Remote Desktop Services configuration) prevents the automatic disconnection the user is experiencing.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable the screensaver
Why it's wrong here
The screensaver does not cause disconnection; it only affects the local display.
- ✓
Increase the idle session limit in Remote Desktop settings
Why this is correct
This setting controls how long a session remains active when idle; increasing it will prevent early disconnection.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Change the power plan to High Performance
Why it's wrong here
Power plan affects system sleep, but Remote Desktop sessions are disconnected when the computer sleeps, not due to idle time alone.
- ✗
Enable Network Level Authentication
Why it's wrong here
NLA enhances security by requiring authentication before a session is established, but it does not affect idle disconnection.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse the idle session timeout with power management or screensaver settings, assuming that preventing the screen from turning off will keep the RDP session alive, when in fact the disconnect is controlled by a dedicated Remote Desktop timeout policy.
Detailed technical explanation
How to think about this question
The idle session limit is enforced by the Remote Desktop Session Host service via the 'Set time limit for active but idle Remote Desktop Services sessions' Group Policy setting (Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits). This setting can be configured in seconds, minutes, or hours, and when the timeout expires, the session is disconnected (not logged off) unless the policy specifies 'End a disconnected session'. In a domain environment, this policy may be overridden by Group Policy, so a local policy change may not persist if the workstation is domain-joined.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this 220-1202 question test?
Remote Access Technologies — This question tests Remote Access Technologies — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Increase the idle session limit in Remote Desktop settings — The Remote Desktop Session Host (RDSH) has a configurable idle session limit that disconnects sessions after a period of inactivity. By default, Windows 10 Pro may enforce a short idle timeout (often 1-5 minutes) to conserve resources. Increasing this limit in the Remote Desktop Session Host settings (under Local Group Policy or the Remote Desktop Services configuration) prevents the automatic disconnection the user is experiencing.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
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Last reviewed: Jun 24, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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