220-1202 · topic practice

Mobile Devices practice questions

Practise CompTIA A+ Core 2 220-1202 Mobile Devices practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Mobile Devices

What the exam tests

What to know about Mobile Devices

Mobile Devices questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Mobile Devices exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

Practice set

Mobile Devices questions

20 questions · select your answer, then reveal the explanation

A company's security policy requires that all USB storage devices be blocked on company workstations to prevent data exfiltration. A manager needs to temporarily use a USB drive for a presentation. What is the best way to remediate this while maintaining security?

Question 2easymultiple choice
Read the full wireless explanation →

A customer complains that their iPhone's Wi-Fi keeps disconnecting and reconnecting. They have already rebooted the phone and the router. Which of the following is the MOST likely cause?

A customer's iPhone is experiencing frequent app crashes and the device feels warm to the touch. They have not installed any new apps recently. What is the most likely cause?

Question 4mediummultiple choice
Read the full Mobile Devices explanation →

A company's Android devices are failing to connect to the corporate email server after a security policy update. The devices show 'Authentication failed' for the email app. What is the most likely cause?

A company deploys a custom app via MDM to Android devices. Users report that the app crashes immediately upon launch. The app works fine on the developer's test device. What is the most likely cause?

Question 6mediummultiple choice
Read the full DHCP explanation →

A customer complains that their Windows 11 laptop cannot connect to the internet, but other devices on the same network work fine. You suspect the IP configuration is incorrect. Which command will release and renew the IP address from the DHCP server?

A customer complains that their Windows 11 laptop frequently freezes after waking from sleep. You suspect a driver issue and need to view detailed hardware and driver information to diagnose the problem. Which administrative tool should you open first?

A school IT administrator needs to remotely lock a lost MacBook and display a custom message with contact information. The MacBook is enrolled in the school’s MDM and has an internet connection. Which macOS feature should they use?

A technician needs to deploy a custom configuration profile to 50 macOS devices in a lab. The profile must restrict access to System Settings and disable iCloud. Which tool is most appropriate for this task?

Question 10hardmultiple choice
Read the full wireless explanation →

A user reports that their MacBook Air running macOS Monterey will not connect to a Wi-Fi network that other devices can connect to. The Wi-Fi menu shows the network but clicking it does nothing. Which macOS tool should you use to reset the Wi-Fi configuration?

Question 11mediummultiple choice
Read the full Mobile Devices explanation →

A technician is configuring a new Mac mini for a kiosk application. The kiosk should run only a single web browser in full-screen mode, and users should not be able to exit the app or access the desktop. Which macOS feature should be used to enforce this?

Question 12hardmultiple choice
Read the full wireless explanation →

A technician needs to deploy a custom configuration profile to 20 Mac computers in a small office without using a third-party MDM. The profile must enforce Wi-Fi settings and disable iCloud. Which macOS tool can create and sign this configuration profile?

Question 13hardmultiple choice
Read the full wireless explanation →

A technician is troubleshooting an Android phone that cannot connect to Wi-Fi networks, even though other devices connect fine. The technician notices that the phone's MAC address is displayed as '02:00:00:00:00:00' in the Wi-Fi settings. Which feature is likely causing this, and how should it be resolved?

Question 14easymultiple choice
Read the full Mobile Devices explanation →

A user is setting up a new Android tablet for a child and wants to restrict access to adult content, limit app purchases, and set screen time limits. Which built-in Android feature should the technician configure?

Question 15mediummultiple choice
Read the full Mobile Devices explanation →

During a security audit, a technician discovers that an employee's company-issued iPhone has been jailbroken. The employee claims they only did it to customize the home screen. Which security risk is most directly associated with a jailbroken device in a corporate environment?

Question 16mediummultiple choice
Read the full Mobile Devices explanation →

A technician is tasked with deploying 50 Android tablets for a field sales team. The tablets need to have a consistent set of apps, settings, and security policies. The technician wants to avoid manually configuring each device. Which Android feature should the technician use?

Question 17easymultiple choice
Read the full NAT/PAT explanation →

A technician is configuring an Android phone for a user who frequently travels internationally. The user wants to ensure that data roaming is disabled to avoid high charges, but still wants to receive calls and texts while abroad. Which setting should the technician configure?

Question 18easymultiple choice
Read the full wireless explanation →

An iOS user complains that their iPhone will not connect to a known Wi-Fi network, but other devices on the same network work fine. Which iOS-specific troubleshooting step should you perform first to resolve this issue without erasing any personal data?

Question 19easymultiple choice
Read the full Mobile Devices explanation →

A small business deploys 20 Android tablets for inventory management. The tablets must remain in a single app (the inventory app) and prevent users from accessing settings or other apps. Which Android feature should you enable to lock the devices into this single-app mode?

Question 20mediummultiple choice
Read the full Mobile Devices explanation →

A user reports that their Android phone's screen is flickering and the touch response is erratic after they dropped it. They have already tried a reboot. Which built-in diagnostic tool should you use to test the touchscreen and display functionality without any third-party apps?

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Frequently asked questions

What does the 220-1202 exam test about Mobile Devices?
Mobile Devices questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Mobile Devices questions in a focused session?
Yes — the session launcher on this page draws every question from the Mobile Devices domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other 220-1202 topics?
Use the topic links above to move to related areas, or go back to the 220-1202 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the 220-1202 exam covers. They are not copied from any real exam or dump site.