PK0-005 Project Management Concepts Practice Test 11 — 15 Questions

Question 1

A project manager is closing out a customer relationship management implementation. The sponsor asks which activities are part of the closing phase rather than the execution phase. (Choose two.)

Accepted Answer

Obtaining formal acceptance of the final deliverables from the customer. Closing centers on confirming the customer accepts the deliverables and on administrative closure such as releasing resources and capturing lessons learned. Monitoring the critical path, negotiating future contracts, and running daily stand-ups are executing or initiating activities. Recognizing the boundary between producing deliverables and formally ending the project is the key distinction the sponsor is asking about.

Answer

Monitoring the critical path and updating the schedule baseline weekly

Answer

Negotiating contract terms with the vendor for the next phase of work

Answer

Conducting daily stand-up meetings to remove team impediments

Question 2

A project manager is preparing a benefits realization plan for a project that will replace a legacy order-processing system. The sponsor asks how the team will confirm that the intended business value is actually achieved after the system goes live. Which action should the project manager take to address the sponsor's concern?

Accepted Answer

Define post-implementation benefit metrics with owners and a measurement timeframe in the benefits realization plan.. Business value from a replacement system is realized in operations after go-live, so the plan must specify measurable benefit metrics, the person accountable for each, and when measurement occurs. Including those elements in the benefits realization plan gives the sponsor objective post-implementation evidence rather than relying on approval documents or test results, which only confirm authorization and conformance.

Answer

Document the benefits in the lessons learned register and review them during the closing phase.

Answer

Record the expected benefits in the issue log and close them once the system passes user acceptance testing.

Answer

Add the unverified benefits to the project charter and treat the charter signature as confirmation of realized value.

Question 3

A project manager is preparing the resource management plan for a project that requires a scarce cybersecurity specialist for only three weeks of a nine-month schedule. The functional manager has warned that the specialist may be pulled onto a higher-priority incident at any time. Which action should the PM take to protect the schedule?

Accepted Answer

Identify an alternate resource and build a contingency reserve into the schedule for the specialist's tasks.. A scarce resource needed for a short, critical window creates a known risk that merits both a contingency reserve and an alternate resource. Reserving the specialist full-time wastes capacity, deferring the work concentrates risk at the end of the schedule, and recording it as an issue skips risk analysis. The proactive combination of backup and reserve protects the schedule without inflating the whole plan.

Answer

Move the specialist's tasks to the end of the schedule so reassignment risk is deferred.

Answer

Assign the specialist full-time for the entire project to prevent reassignment.

Answer

Document the resource risk in the issue log and proceed with the current plan.

Question 4

A project manager has been assigned to deliver a new customer portal. The sponsor wants to know who holds ultimate accountability for the project's success and who can approve changes to the approved budget baseline. Which role should the project manager identify?

Accepted Answer

The project sponsor. Accountability for project success and authority over the approved budget baseline belong to the sponsor, who funds the project and champions its business case. The project manager coordinates the work and submits change requests, but approval of baseline funding changes is a sponsor or change control board decision, which is why the sponsor is the role to identify.

Answer

The project team

Answer

The functional manager

Answer

The project management office

Question 5

A project manager has been asked to lead a project that will replace a legacy payroll system. The vendor contract requires a firm completion date tied to a regulatory deadline, and the budget was approved at a fixed ceiling. During the first planning workshop, the sponsor asks the project manager to add a self-service reporting portal that was not part of the approved business case. What should the project manager do FIRST?

Accepted Answer

Submit the reporting portal request through the integrated change control process for impact analysis and approval.. Because the project runs against a regulatory completion date and an approved fixed budget, any new feature must be evaluated rather than absorbed or refused. Routing the reporting portal through integrated change control produces documented analysis of schedule, cost, scope, and risk impacts, and it gives the sponsor an informed approval decision. This keeps the baselines valid and the project manager accountable to the governance process.

Answer

Reject the request outright because the business case has already been approved and cannot be revisited.

Answer

Ask the team to build a quick prototype of the portal so the sponsor can decide whether the request is worth pursuing.

Answer

Add the reporting portal to the work breakdown structure and absorb the effort by compressing the schedule.

Question 6

A project manager is leading a software localization project spanning three countries. The schedule baseline was approved with a duration of nine months, but the vendor delivering translated content has just reported a four-week delay caused by a shortage of certified linguists. The project manager has no authority to approve additional funds and must decide how to proceed. Which of the following actions is the MOST appropriate first step?

Accepted Answer

Submit a change request to the change control board documenting the vendor delay and its impact on the schedule baseline.. When an external event pushes the project past an approved schedule baseline and the project manager lacks the delegated authority to accept the variance, the integrated change control process must be invoked. A change request documents the cause, the impact analysis, and the options so the change control board can approve, reject, or defer. Rebaselining, compressing vendor work, or merely logging the issue all bypass that governance step.

Answer

Log the delay in the issue log and continue executing against the original schedule baseline.

Answer

Rebaseline the schedule to reflect the four-week slip and notify the sponsor by email afterward.

Answer

Instruct the vendor to absorb the delay by compressing their remaining translation work through crashing.

Question 7

A project manager is leading an infrastructure modernization effort that will take 14 months. The organization has a limited capital budget, but the project sponsor has secured approval to deliver a small, working subset of the highest-priority network upgrades within the first four months. The remaining upgrades will be delivered in later releases based on available funding. Which project life cycle best fits this approach?

Accepted Answer

Incremental life cycle that delivers functional portions of the solution in successive releases. The scenario describes delivering a solution in successive functional pieces, with the highest-priority network upgrades usable within four months and later pieces released as funding allows. An incremental life cycle is designed exactly for staged functional delivery of one solution, so value arrives before the full 14 months elapse and later increments can be gated on budget. Predictive and adaptive models do not provide that funding-driven, incremental release pattern.

Answer

Hybrid life cycle that uses predictive planning for the full 14-month scope and agile execution only for documentation

Answer

Predictive life cycle with a single delivery at the end of the 14-month schedule

Answer

Adaptive life cycle with no defined scope baseline and continuous reprioritization by the team

Question 8

A project manager is closing out a data-center migration. During the final review, the team discovers that two servers were decommissioned without the required security wipe, which is a compliance violation. The project manager documents the issue and assigns an owner and due date. Which process is the project manager performing?

Accepted Answer

Manage Project Issues. The scenario shows a live problem being recorded, assigned an owner, and given a due date so it can be driven to resolution. That is the definition of issue management. Quality control may have detected the defect, and change control may later authorize remediation, but the act of logging and tracking the open problem itself is performed in Manage Project Issues.

Answer

Perform Integrated Change Control

Answer

Control Quality

Answer

Manage Project Knowledge

Question 9

A project manager is using a predictive approach for a regulatory compliance project. Midway through execution, a newly published regulation invalidates a design assumption documented in the project management plan. The project manager wants to handle this in a way that preserves traceability and keeps the baseline accurate. What should the project manager do FIRST?

Accepted Answer

Submit a change request documenting the regulatory impact and route it through integrated change control for a decision.. When a realized event invalidates a documented assumption, the project manager must capture it as a change request with full impact analysis and route it through integrated change control. That process evaluates effects on scope, schedule, cost, quality, and compliance, obtains a documented decision, and only then updates baselines, which preserves traceability for regulatory evidence.

Answer

Update the project management plan and baselines directly so the schedule reflects the new regulatory requirement.

Answer

Log the regulation as a risk in the risk register and continue execution under the current design assumption.

Answer

Escalate to the project sponsor and ask the sponsor to verbally authorize the design change so work can proceed immediately.

Question 10

A project manager is closing out a customer relationship management implementation. The sponsor asks which activities are part of the closing phase rather than the execution phase. (Choose two.)

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Reopen the project, replan the remaining work, and obtain approval from the change control board or sponsor for the revised baseline. A failed acceptance criterion found during closure must be captured, analyzed, and dispositioned through formal channels. Logging the issue and routing it through change control creates the record and impact analysis, while reopening and replanning with change control board or sponsor approval authorizes any remediation against a revised baseline. Together these actions keep the project's status truthful and ensure the customer accepts verified results rather than an unresolved security failure.

Answer

Accept the component as-is and note the security exception only in the lessons learned register

Answer

Sign off on the project and open a separate follow-up project to fix the component later

Answer

Instruct the vendor to fix the component without notifying the customer until remediation is complete

Question 11

A newly assigned project manager is reviewing the document that formally authorizes the existence of a project and grants the project manager authority to apply organizational resources to project activities. Which document is the project manager reviewing?

Accepted Answer

The project charter. The project charter is the artifact that formally authorizes a project and appoints the project manager with the authority to apply organizational resources. The business case and benefits management plan feed into the charter's creation, while the project management plan is produced afterward to describe how the authorized work will be carried out.

Answer

The project management plan

Answer

The business case

Answer

The benefits management plan

Question 12

A project manager is preparing the team charter for a newly formed project team that includes members from three departments and two external partners. The organization has a history of unresolved interpersonal friction on cross-departmental efforts. Which action BEST reflects the purpose of a team charter in this situation?

Accepted Answer

Defining shared ground rules, communication norms, decision-making authority, and conflict resolution expectations for the team.. A team charter exists to establish how the team will operate: ground rules, communication conventions, decision authority, and conflict handling. For a team drawn from multiple departments and external partners with a history of friction, explicit operating agreements reduce ambiguity and set expectations before problems escalate. It also documents the project manager's level of authority over shared resources, which matters in matrix environments.

Answer

Documenting the individual performance ratings each team member received in their most recent annual review.

Answer

Recording the approved budget, milestone dates, and earned value thresholds for the project.

Answer

Listing the contractual penalties each external partner will incur if deliverables are late.

Question 13

An organization is launching a project to design a brand-new autonomous delivery vehicle. The technology is unproven, requirements will emerge through prototyping, and the customer expects frequent demonstrations. Which approach should the project manager recommend?

Accepted Answer

Iterative, because incremental prototypes will reveal requirements over time. Iterative delivery suits work where requirements emerge through repeated cycles of building and feedback. Unproven technology plus a customer who wants frequent demonstrations maps directly onto iterative prototyping, where each cycle reduces uncertainty and informs the next. Predictive and waterfall approaches depend on early requirement definition and defer visible results, so they cannot accommodate the discovery this project demands.

Answer

Predictive, because regulatory certification requires frozen requirements

Answer

Waterfall, because sequential phases give the customer predictable checkpoints

Answer

Predictive, because a detailed upfront schedule reduces uncertainty

Question 14

An organization is preparing to launch a project that will replace its aging payroll system. Executive leadership has assigned a sponsor, and the sponsor has asked the project manager to produce the document that formally authorizes the project and gives the project manager authority to apply organizational resources to project activities. Which document should the project manager produce?

Accepted Answer

Project charter. The document that formally authorizes a project and empowers the project manager to commit organizational resources is the project charter. It is issued by the sponsor or another authority outside the project team and captures high-level scope, objectives, and stakeholder information. Since leadership has assigned a sponsor and requested the authorizing artifact, the project charter is the correct deliverable at this point.

Answer

Business case

Answer

Project management plan

Answer

Benefits management plan

Question 15

A project manager is analyzing the critical path of a 40-activity network diagram. Two paths converge on a milestone: one path has a total float of zero and a duration of 120 days, and the other path has a total float of three days and a duration of 118 days. A team member proposes reducing the duration of an activity on the path with three days of float by two days. What is the MOST likely effect of this change on the project?

Accepted Answer

The project completion date will not change because the critical path still determines the finish.. Only activities on the critical path, which has zero total float, can shorten the project's overall duration when compressed. The other path carries three days of float, meaning it can absorb delay without affecting the finish, and shortening it merely increases that slack. The completion date therefore remains governed by the 120-day zero-float path.

Answer

The total float on the critical path will increase by two days as a result of the compression.

Answer

The path that previously had three days of float will become the new critical path.

Answer

The project completion date will move earlier by two days because the shortened path becomes shorter than before.