PL-900 Demonstrate the capabilities of Power Automate Practice Test 11 — 15 Questions

Question 1

You need to create a flow that automates the onboarding process for new employees. When a new employee record is added to a Human Resources (HR) system in Dataverse, the flow should: (1) send a welcome email, (2) create user accounts in Microsoft Entra ID, and (3) assign licenses. The flow must run with high reliability and should not fail if one of the actions fails. Which flow design pattern should you use?

Accepted Answer

Use parallel branches for each independent action. Option A is correct because parallel branches allow independent execution so that failure in one branch does not affect others. Option B is incorrect because a single branch with sequential actions will stop the entire flow if any action fails. Option C is incorrect because a condition is for decision making, not for parallel execution. Option D is incorrect because a scope groups actions but does not provide isolation from failures.

Answer

Use a single branch with sequential actions and configure retry policy

Answer

Use a scope to group actions and configure scope timeout

Answer

Use a condition to check success before proceeding

Question 2

A company uses Power Automate to send push notifications to mobile devices via the Microsoft Power Platform notification action. The flow is triggered when a high-priority support ticket is created in Dynamics 365. Recently, some users reported not receiving notifications. The flow runs successfully without errors. What is the most likely cause of the issue?

Accepted Answer

Users do not have the Power Automate mobile app installed. Option D is correct because push notifications require the user to have the Power Automate mobile app installed and be signed in with the same account. Option A is incorrect because flow execution success means the trigger is working. Option B is incorrect because notification actions do not require premium licenses. Option C is incorrect because notification actions do not use API rate limits.

Answer

The flow requires a premium Power Automate license

Answer

The flow is exceeding API rate limits for notifications

Answer

The trigger is not correctly configured for high-priority tickets

Question 3

You are building a Power Automate flow that automatically creates a calendar event in Outlook when a customer booking is confirmed in a third-party system. The flow uses a trigger that polls the third-party system every 5 minutes. Which type of trigger is this?

Accepted Answer

Polling trigger. Option C is correct because polling triggers check for new data at a set interval. Option A is incorrect because a webhook trigger is event-based, not polling. Option B is incorrect because there is no 'scheduled' trigger type that polls a system. Option D is incorrect because a manual trigger requires user input.

Answer

Webhook trigger

Answer

Manual trigger

Answer

Scheduled trigger

Question 4

A hospital uses a Power Automate flow to send appointment reminders via SMS and email. The flow is triggered when a new appointment is created in the patient management system. The IT department wants to ensure that the flow complies with HIPAA regulations, which require that patient health information (PHI) is encrypted both in transit and at rest. Which Power Automate capability should be enabled?

Accepted Answer

Create a data loss prevention (DLP) policy that restricts connectors to HIPAA-compliant services. Option D is correct because data loss prevention (DLP) policies allow admins to control which connectors can share data and enforce encryption requirements. Option A is incorrect because the 'Run only for the flow owner' feature controls authentication, not encryption. Option B is incorrect because solution-aware flows are for lifecycle management, not compliance. Option C is incorrect because conditions are for branching logic.

Answer

Add a condition to check for PHI data

Answer

Use the 'Run only for the flow owner' setting

Answer

Implement a solution-aware flow

Question 5

A company has a Power Automate flow that processes incoming emails and creates tasks in Microsoft Planner. The flow includes a 'Parse JSON' action to extract information from the email body. The flow has been working correctly, but after a recent update to the email template, the flow fails with a 'BadRequest' error at the 'Parse JSON' action. What is the most likely cause?

Accepted Answer

The email body structure changed and no longer matches the JSON schema. Option C is correct because the 'Parse JSON' action requires the input to match the schema; if the email body format changed, parsing will fail. Option A is incorrect because the error is 'BadRequest', not authentication. Option B is incorrect because permission errors would be 'Forbidden' or 'Unauthorized'. Option D is incorrect because Planner creation errors would occur later.

Answer

The email connection credentials have expired

Answer

The flow does not have permission to read emails

Answer

The Microsoft Planner API is unavailable

Question 6

A marketing team uses a Power Automate flow that posts a message to Microsoft Teams when a new lead is added to a SharePoint list. The flow runs successfully, but the message is not appearing in the expected Teams channel. What is the first thing you should check?

Accepted Answer

Verify that the Teams webhook URL is correctly pointing to the intended channel. Option A is correct because the most common misconfiguration is using the wrong webhook URL for the channel. Option B is incorrect because the trigger is working if the flow runs. Option C is incorrect because posting to Teams does not require special permissions beyond the connection. Option D is incorrect because flow execution might not show detailed errors unless you open the run history.

Answer

Review the flow run history for failure details

Answer

Check if the SharePoint list trigger is properly configured

Answer

Ensure the flow owner has permissions to post to Teams

Question 7

Which TWO of the following are valid trigger types that can start a Power Automate flow?

Accepted Answer

Instant. A and B are correct. Instant flows are triggered manually by a user (e.g., from a button). Automated flows are triggered by an event (e.g., new email). Scheduled flows run on a schedule but are not a separate trigger type; they are a type of automated flow. Webhook triggers are a type of trigger, but the option lists 'Webhook' as a trigger type, which is valid. However, the question asks for 'trigger types', and Power Automate categorizes triggers into instant, automated, and scheduled. Webhook is a subtype. Given the options, A and B are the broad categories. Option C is not a separate trigger type; it's a subtype of automated. Option D is not a trigger type. Option E is not a trigger type.

Answer

Webhook

Answer

Manual

Answer

Scheduled

Question 8

Which THREE of the following are best practices for creating maintainable Power Automate flows?

Accepted Answer

Use solution-aware flows to manage application lifecycle. A, C, and E are correct. Using child flows promotes reusability. Using solution-aware flows enables application lifecycle management (ALM). Using descriptive names improves readability. Option B is incorrect because you should avoid hardcoding values; use variables or configuration. Option D is incorrect because complex expressions should be broken into simpler steps or use child flows.

Answer

Use complex expressions in a single action to reduce steps

Answer

Hardcode values directly in actions for clarity

Question 9

Which TWO of the following are capabilities of Power Automate that help with monitoring and troubleshooting flows?

Accepted Answer

Analytics in the Power Platform admin center. A and D are correct. Run history provides details of each flow execution, including inputs, outputs, and errors. Analytics in the Power Platform admin center provide insights into flow usage and performance. Option B is incorrect because email notifications are not a built-in monitoring feature; they can be configured but are not a capability. Option C is incorrect because the 'When a flow is completed' trigger is used to start another flow, not to monitor. Option E is incorrect because the 'Configure run after' setting controls flow behavior on failure, not monitoring.

Answer

The 'When a flow is completed' trigger

Answer

Automatic email notifications when a flow fails

Answer

The 'Configure run after' setting

Question 10

Contoso Ltd. has a Power Automate flow that runs daily at 8:00 AM to synchronize customer data from an on-premises SQL Server database to Dataverse. The flow uses an on-premises data gateway to connect to the SQL Server. Recently, the flow started failing with the error: 'Unable to connect to the gateway. The gateway is offline.' The IT administrator confirms that the gateway service is running on the on-premises server, and the server has internet connectivity. You need to resolve the issue. What should you do?

Accepted Answer

Reinstall the on-premises data gateway and verify it appears online in the Power Platform admin center. Option C is correct because the gateway can become unavailable if the associated Azure service (cloud service) is down or if the gateway's status in the Power Platform admin center shows as offline. Reinstalling the gateway is a common fix. Option A is incorrect because the gateway service is already running; restarting may not fix underlying issues. Option B is incorrect because the flow requires the gateway; removing it would break the connection. Option D is incorrect because the issue is gateway connectivity, not firewall rules for SQL Server.

Answer

Restart the on-premises data gateway service on the server

Answer

Remove the gateway from the flow and use a direct connection

Answer

Configure the firewall on the on-premises server to allow outbound traffic to Azure

Question 11

Fabrikam Inc. uses Power Automate to automate expense report approvals. The flow is triggered when an expense report is submitted in a SharePoint list. The flow then sends an approval request to the expense approver via the Approvals connector. If approved, the flow updates the SharePoint list status to 'Approved' and sends a confirmation email to the submitter. If rejected, it updates the status to 'Rejected' and sends a rejection email. Currently, the flow works for single approvers, but the business now requires that if the expense amount exceeds $5,000, the approval must be sent to a senior manager instead of the regular manager. You need to modify the flow to meet this requirement with minimal maintenance. What should you do?

Accepted Answer

Add a Condition action to check the expense amount and then use two separate approval actions. Option B is correct because a condition action can check the expense amount and branch to different approval actions. This is simple and maintainable. Option A is incorrect because parallel branches would send approvals to both managers, not conditionally. Option C is incorrect because a scope does not provide conditional logic. Option D is incorrect because a child flow would add unnecessary complexity for this simple conditional logic.

Answer

Use a Scope action to group the approval actions

Answer

Create a child flow that handles the approval routing

Answer

Add parallel branches for each approval path

Question 12

A non-profit organization uses Power Automate to automatically send thank-you emails to donors after they make a donation through a third-party payment gateway. The flow is triggered when a new row is added to a Dataverse table named 'Donations'. The flow then uses the 'Send an email (V2)' action to send the email. The flow has been working for months, but today donors started complaining that they are not receiving the thank-you emails. The flow run history shows that the flow runs successfully and the 'Send an email' action shows 'Succeeded'. What is the most likely cause of the issue?

Accepted Answer

The email account used in the 'Send an email' action has been deactivated or its credentials have changed. Option A is correct because the 'Send an email' action in Power Automate requires a connection to an email server; if the connection uses a shared mailbox or a service account, and that mailbox's credentials expire or the mailbox is deactivated, the flow will appear to succeed but the email will not be delivered. Option B is incorrect because if the email goes to spam, the flow would still show success. Option C is incorrect because the trigger is working. Option D is incorrect because the donor table is populated, so the flow runs.

Answer

The flow is not processing new donor records

Answer

The donors' email addresses are invalid

Answer

The Dataverse table trigger is not firing

Question 13

Which TWO capabilities are provided by Power Automate flows?

Accepted Answer

Automate tasks in cloud services like SharePoint and Outlook. Power Automate includes cloud flows for automating cloud services and desktop flows for legacy/desktop automation. Business process flows are part of model-driven apps, not Power Automate flows. Approval flows are a type of flow, but the question asks for capabilities, not types.

Answer

Design relational databases for analytics

Answer

Manage user permissions in Microsoft Entra ID

Answer

Build custom user interfaces for mobile apps

Question 14

Which THREE actions can a Power Automate flow perform using AI Builder?

Accepted Answer

Detect objects in images. AI Builder enables form processing, object detection, and text recognition (OCR). Language translation requires separate services. Sentiment analysis is also an AI Builder capability, but for this question, three correct ones are form processing, object detection, and text recognition.

Answer

Perform sentiment analysis on social media posts

Answer

Translate text from one language to another

Question 15

Which TWO types of triggers can be used in a Power Automate cloud flow?

Accepted Answer

Manual trigger (e.g., from a button). Automated flows start with a trigger like a new email or SharePoint item. Instant flows start manually with a button. Scheduled flows are also a type, but 'event-based' and 'manual' are the two categories; 'scheduled' is a separate type. Webhook triggers exist but are a subtype of automated.

Answer

Scheduled trigger (e.g., every hour)

Answer

Webhook trigger (e.g., from an external service)

Answer

Approval trigger (e.g., when an approval is requested)