PL-900 Demonstrate the capabilities of Power Automate Practice Test 11 — 15 Questions

Question 1

Refer to the exhibit. The JSON shows a trigger definition for a Power Automate flow. What will cause the flow to trigger?

Accepted Answer

When an email with 'Invoice' in the subject arrives in the Inbox. The trigger fires when a new email arrives in the Inbox with 'Invoice' in the subject. Option A is wrong because 'fetchOnlyWithAttachment' is set to false, so it will trigger even without attachments. Option B is wrong because 'importance' is set to 'Any', so it is not filtering by high importance. Option C is wrong because the trigger is on new email arrival, not on email modification.

Answer

When an email with an attachment arrives

Answer

When a high-importance email arrives

Answer

When an email is modified in the Inbox

Question 2

You are a Power Platform administrator at Contoso Ltd. The company uses a Power Automate flow that monitors a SharePoint list for new items. When a new item is added, the flow retrieves data from an external CRM system via an HTTP request, then updates a second SharePoint list. Recently, the flow has been failing with a '400 Bad Request' error from the HTTP action. The CRM API endpoint and authentication are correct. The flow works for some items but fails for others. You need to identify the root cause and fix the flow. What should you do?

Accepted Answer

Add a 'Compose' action to sanitize the input data before the HTTP request. The 400 Bad Request error typically indicates malformed request syntax, such as invalid characters in the payload. Adding a 'Compose' action to sanitize the input data (e.g., encode special characters, remove illegal XML characters) before the HTTP request can resolve the issue. Option A is wrong because the endpoint is confirmed correct, so changing it is unnecessary and would break integration. Option C is wrong because checking for existing items addresses duplication, not malformed requests. Option D is wrong because increasing retry count only re-attempts the same failing request; it does not fix the underlying data quality issue.

Answer

Change the HTTP action to use a different API endpoint

Answer

Add a 'Condition' to check if the item already exists

Answer

Increase the retry count for the HTTP action

Question 3

Your organization uses Power Automate to send a welcome email to new employees. The flow is triggered when a new row is added to a Dataverse table named 'NewEmployees'. The flow retrieves the manager's email from a related table and sends an email via Outlook. Managers are reporting that they receive the welcome email but it contains placeholder text instead of the employee's name. The flow runs successfully. What is the most likely cause?

Accepted Answer

The dynamic content token for the employee name is not correctly inserted in the email body. If the email body uses a dynamic content token that is not mapped correctly, the flow will output the token name as placeholder text. Option A is wrong because the trigger is working (flow runs). Option B is wrong because the email is sent successfully. Option D is wrong because there is no mention of permissions.

Answer

The trigger is not firing for all new employees

Answer

The Outlook connection is expired

Answer

The Dataverse table does not have the necessary permissions

Question 4

You are designing a Power Automate flow that processes sensitive employee data from Dataverse. The flow must run in a secure environment and be triggered by changes to a table that supports auditing. The company policy requires that all flows handling sensitive data use managed identities for authentication and execute within a dedicated environment with data loss prevention (DLP) policies applied. Which combination of features should you use?

Accepted Answer

Solution-aware automated flow deployed to a dedicated environment with a managed identity. A solution-aware flow can be packaged and deployed to a dedicated environment with DLP policies, and a managed identity (now service principal) provides secure authentication. Option A is incorrect because instant flows are manually triggered, not triggered by data changes. Option B is incorrect because the 'When a row is modified' trigger does not use service principal; it uses the owner's credentials. Option C is incorrect because automated flows can be triggered by Dataverse changes, but the 'Run only for the flow owner' setting does not use managed identity.

Answer

Instant flow with user connection reference

Answer

Automated flow using the 'When a row is modified' trigger with a service principal connection

Answer

Automated flow with the 'Run only for the flow owner' setting

Question 5

A sales team uses a Power Automate flow that creates a contact in Dynamics 365 Sales whenever a new lead is added to a Salesforce system. The flow has been running successfully for months, but recently it started failing with an authentication error. What is the most likely cause?

Accepted Answer

The Salesforce connection credentials have expired. Authentication errors typically occur when the connection credentials for the connected service (Salesforce) expire or are revoked. Option A is incorrect because exceeding execution quotas would cause flow failures but not specifically authentication errors. Option B is incorrect because schema changes would cause data conversion or mapping errors, not authentication errors. Option C is incorrect because API rate limits would produce throttling errors (e.g., HTTP 429), not authentication errors.

Answer

The flow has exceeded its daily execution quota

Answer

The lead entity schema in Salesforce has changed

Answer

The flow is hitting API rate limits

Question 6

You need to create a flow that automates the onboarding process for new employees. When a new employee record is added to a Human Resources (HR) system in Dataverse, the flow should: (1) send a welcome email, (2) create user accounts in Microsoft Entra ID, and (3) assign licenses. The flow must run with high reliability and should not fail if one of the actions fails. Which flow design pattern should you use?

Accepted Answer

Use parallel branches for each independent action. Using parallel branches allows each independent action (send welcome email, create user accounts, assign licenses) to run concurrently. If one branch fails, the others continue unaffected, ensuring high reliability. Option A is incorrect because sequential actions in a single branch stop the entire flow if any action fails. Option B is incorrect because a scope timeout only limits execution time, not isolate failures. Option C is incorrect because a condition evaluates a decision but does not provide parallel execution or failure isolation.

Answer

Use a single branch with sequential actions and configure retry policy

Answer

Use a scope to group actions and configure scope timeout

Answer

Use a condition to check success before proceeding

Question 7

A company uses Power Automate to send push notifications to mobile devices via the Microsoft Power Platform notification action. The flow is triggered when a high-priority support ticket is created in Dynamics 365. Recently, some users reported not receiving notifications. The flow runs successfully without errors. What is the most likely cause of the issue?

Accepted Answer

Users do not have the Power Automate mobile app installed. Push notifications require the user to have the Power Automate mobile app installed and be signed in with the same account. Option A is incorrect because notification actions do not require premium licenses. Option C is incorrect because notification actions do not use API rate limits. Option D is incorrect because the flow runs successfully, indicating the trigger is configured correctly.

Answer

The flow requires a premium Power Automate license

Answer

The flow is exceeding API rate limits for notifications

Answer

The trigger is not correctly configured for high-priority tickets

Question 8

You are building a Power Automate flow that automatically creates a calendar event in Outlook when a customer booking is confirmed in a third-party system. The flow uses a trigger that polls the third-party system every 5 minutes. Which type of trigger is this?

Accepted Answer

Polling trigger. Polling triggers check for new data at a set interval, such as every 5 minutes. Option A is incorrect because webhook triggers are event-based and fire immediately when data changes, not on a schedule. Option C is incorrect because manual triggers require user interaction to start the flow. Option D is incorrect because scheduled triggers run at specified times but do not necessarily poll a system; they are used to schedule recurring actions.

Answer

Webhook trigger

Answer

Manual trigger

Answer

Scheduled trigger

Question 9

A company has a Power Automate flow that processes incoming emails and creates tasks in Microsoft Planner. The flow includes a 'Parse JSON' action to extract information from the email body. The flow has been working correctly, but after a recent update to the email template, the flow fails with a 'BadRequest' error at the 'Parse JSON' action. What is the most likely cause?

Accepted Answer

The email body structure changed and no longer matches the JSON schema. The most likely cause is that the email body structure changed and no longer matches the JSON schema defined in the 'Parse JSON' action. The 'BadRequest' error indicates that the input provided to the action is not in the expected format, which would happen if the email template was updated. Option A is incorrect because expired credentials would cause an authentication error (e.g., 'Unauthorized'). Option C is incorrect because lack of permissions would result in a 'Forbidden' or 'Unauthorized' error. Option D is incorrect because Planner API unavailability would cause errors at the task creation step, not at the parse step.

Answer

The email connection credentials have expired

Answer

The flow does not have permission to read emails

Answer

The Microsoft Planner API is unavailable

Question 10

A marketing team uses a Power Automate flow that posts a message to Microsoft Teams when a new lead is added to a SharePoint list. The flow runs successfully, but the message is not appearing in the expected Teams channel. What is the first thing you should check?

Accepted Answer

Verify that the Teams webhook URL is correctly pointing to the intended channel. The most common misconfiguration is using the wrong webhook URL for the channel. Option B is incorrect because the trigger is working if the flow runs. Option C is incorrect because posting to Teams does not require special permissions beyond the connection. Option D is incorrect because flow execution might not show detailed errors unless you open the run history.

Answer

Review the flow run history for failure details

Answer

Check if the SharePoint list trigger is properly configured

Answer

Ensure the flow owner has permissions to post to Teams

Question 11

Which TWO of the following are valid trigger types that can start a Power Automate flow?

Accepted Answer

Instant. The correct answers are A (Instant) and D (Scheduled). Power Automate categorizes triggers into three main types: Automated, Instant, and Scheduled. Instant triggers are started manually by a user (e.g., from a button or mobile device). Scheduled triggers run automatically at specified times or intervals (e.g., daily, hourly). Both Instant and Scheduled are valid trigger types. Option E (Automated) is also a valid trigger type, but the question asks for two; any two of the three main types are correct. Option B (Webhook) is a connector type, not a trigger category. Option C (Manual) is synonymous with Instant and is not a separate category. Therefore, A and D are the correct choices.

Answer

Webhook

Answer

Manual

Answer

Automated

Question 12

Which TWO of the following are capabilities of Power Automate that help with monitoring and troubleshooting flows?

Accepted Answer

Analytics in the Power Platform admin center. The correct answers are C and D. Run history provides detailed information about each flow execution, including inputs, outputs, and errors, allowing users to troubleshoot issues. Analytics in the Power Platform admin center offer insights into flow usage, performance, and error trends. Option A is incorrect because the 'When a flow is completed' trigger is used to start another flow upon completion, not for monitoring or troubleshooting. Option B is incorrect because automatic email notifications on failure are not a built-in monitoring capability; they can be configured as part of a flow, but they are not a platform-level monitoring feature. Option E is incorrect because the 'Configure run after' setting controls what happens after a previous action fails, skips, or succeeds; it is a configuration for flow logic, not a monitoring/troubleshooting capability.

Answer

The 'When a flow is completed' trigger

Answer

Automatic email notifications when a flow fails

Answer

The 'Configure run after' setting

Question 13

Contoso Ltd. has a Power Automate flow that runs daily at 8:00 AM to synchronize customer data from an on-premises SQL Server database to Dataverse. The flow uses an on-premises data gateway to connect to the SQL Server. Recently, the flow started failing with the error: 'Unable to connect to the gateway. The gateway is offline.' The IT administrator confirms that the gateway service is running on the on-premises server, and the server has internet connectivity. You need to resolve the issue. What should you do?

Accepted Answer

Reinstall the on-premises data gateway and verify it appears online in the Power Platform admin center. The gateway is showing as offline in the Power Platform admin center despite the service running. Reinstalling the gateway updates its registration and re-authenticates it with the cloud, which resolves the inconsistent connection state. Option A is incorrect because the service is already running; simply restarting may not fix a registration or certificate issue. Option B is incorrect because the on-premises SQL Server requires the gateway for Dataverse connectivity; a direct connection is not supported for on-premises data sources. Option C is incorrect because the firewall already allows outbound traffic (the server has internet connectivity), and the error indicates a gateway status issue, not a network block.

Answer

Restart the on-premises data gateway service on the server

Answer

Remove the gateway from the flow and use a direct connection

Answer

Configure the firewall on the on-premises server to allow outbound traffic to Azure

Question 14

Fabrikam Inc. uses Power Automate to automate expense report approvals. The flow is triggered when an expense report is submitted in a SharePoint list. The flow then sends an approval request to the expense approver via the Approvals connector. If approved, the flow updates the SharePoint list status to 'Approved' and sends a confirmation email to the submitter. If rejected, it updates the status to 'Rejected' and sends a rejection email. Currently, the flow works for single approvers, but the business now requires that if the expense amount exceeds $5,000, the approval must be sent to a senior manager instead of the regular manager. You need to modify the flow to meet this requirement with minimal maintenance. What should you do?

Accepted Answer

Add a Condition action to check the expense amount and then use two separate approval actions. Adding a Condition action to check the expense amount allows the flow to branch to different approval actions based on the amount. If the expense exceeds $5,000, the approval request is sent to a senior manager; otherwise, it goes to the regular manager. This approach is simple, easy to maintain, and aligns with Power Automate's built-in conditional logic. Option A (Scope) is used for grouping actions but does not provide conditional branching. Option B (child flow) adds unnecessary complexity for this straightforward scenario. Option D (parallel branches) would send approvals to both managers simultaneously, which does not meet the conditional requirement.

Answer

Use a Scope action to group the approval actions

Answer

Create a child flow that handles the approval routing

Answer

Add parallel branches for each approval path

Question 15

A non-profit organization uses Power Automate to automatically send thank-you emails to donors after they make a donation through a third-party payment gateway. The flow is triggered when a new row is added to a Dataverse table named 'Donations'. The flow then uses the 'Send an email (V2)' action to send the email. The flow has been working for months, but today donors started complaining that they are not receiving the thank-you emails. The flow run history shows that the flow runs successfully and the 'Send an email' action shows 'Succeeded'. What is the most likely cause of the issue?

Accepted Answer

The email account used in the 'Send an email' action has been deactivated or its credentials have changed. The 'Send an email' action in Power Automate requires a connection to an email server; if the connection uses a shared mailbox or a service account, and that mailbox's credentials expire or the mailbox is deactivated, the flow will appear to succeed but the email will not be delivered. Option B is incorrect because if the email goes to spam, the flow would still show success. Option C is incorrect because the trigger is working. Option D is incorrect because the donor table is populated, so the flow runs.

Answer

The flow is not processing new donor records

Answer

The donors' email addresses are invalid

Answer

The Dataverse table trigger is not firing