MS-900 Describe Microsoft 365 pricing, licensing, and support Practice Test 3 — 15 Questions

Question 1

A customer has 100 users on Microsoft 365 Business Basic and wants to add Microsoft Defender for Office 365 Plan 1. Which licensing approach should they use?

Accepted Answer

Purchase Microsoft Defender for Office 365 Plan 1 as an add-on for each user. Microsoft Defender for Office 365 Plan 1 is an add-on that can be purchased for users who already have a qualifying subscription like Microsoft 365 Business Basic. It provides advanced threat protection features such as Safe Attachments and Safe Links, and it must be assigned per user on top of an existing Microsoft 365 license. Option C is correct because it directly describes this additive licensing model.

Answer

Purchase a separate Microsoft Defender for Office 365 Plan 1 subscription without underlying Microsoft 365 licenses

Answer

Upgrade all users to Microsoft 365 E3

Answer

Upgrade to Microsoft 365 E5

Question 2

Your organization is a non-profit. How can you obtain Microsoft 365 licenses at a reduced cost?

Accepted Answer

Apply for Microsoft’s non-profit program and purchase Microsoft 365 Business Premium at a discounted rate. Option C is correct because Microsoft offers a Nonprofit Program that provides eligible organizations with discounted or donated Microsoft 365 licenses. After applying and being approved, nonprofits can purchase Microsoft 365 Business Premium at a significantly reduced rate, which includes advanced security and compliance features beyond the basic plans.

Answer

Purchase Microsoft 365 Business Basic from the Microsoft 365 admin center

Answer

Purchase Microsoft 365 Nonprofit Business Basic from the Microsoft 365 admin center

Answer

Use volume licensing through a Microsoft partner

Question 3

Your organization has a mix of Microsoft 365 E3 and E5 licenses. You want to ensure that all users have the same security baseline. Which licensing strategy should you use?

Accepted Answer

Assign Microsoft 365 E5 licenses to users requiring advanced security and keep E3 for others. Option A is correct because it aligns with a least-privilege security model: users who need advanced security features (e.g., Microsoft 365 E5's Microsoft Defender for Office 365, Microsoft Purview compliance, and advanced threat analytics) receive E5 licenses, while others retain E3. This ensures a consistent security baseline across the organization by applying the highest available security controls only where necessary, avoiding unnecessary cost and complexity.

Answer

Upgrade all users to Microsoft 365 E5

Answer

Downgrade all users to Microsoft 365 E3

Answer

Purchase a single E5 license and share it across all users

Question 4

Your company has 50 users on Microsoft 365 Business Premium. You need to provide phone system and audio conferencing capabilities. What should you do?

Accepted Answer

Add the Phone System and Audio Conferencing add-ons to the existing Business Premium licenses. Microsoft 365 Business Premium includes the rights to add Phone System and Audio Conferencing as add-ons. Option D is correct because you simply purchase the Phone System and Audio Conferencing add-on licenses for each user who needs those capabilities, without changing the base subscription. This is the most cost-effective and straightforward path to enable PSTN calling and dial-in conferencing for Business Premium users.

Answer

Purchase Microsoft 365 Business Voice

Answer

Purchase a Microsoft 365 Calling Plan subscription for each user

Answer

Upgrade all users to Microsoft 365 E5

Question 5

A user reports that they cannot access Microsoft 365 services. You check the Microsoft 365 admin center and see that their license is expired. What is the most likely result of an expired license?

Accepted Answer

The user loses access to Microsoft 365 services after a grace period. When a Microsoft 365 license expires, Microsoft does not immediately revoke access. Instead, the user enters a grace period (typically 30 days) during which they retain access but may see warnings. After the grace period ends, the user loses access to Microsoft 365 services, and their data is preserved for a further period (usually 90 days) before being deleted. This aligns with Microsoft's licensing and data retention policies.

Answer

Microsoft automatically purchases a new license

Answer

The user's data is immediately deleted

Answer

The user's account is automatically deleted

Question 6

Your organization is deploying Microsoft 365 for a subsidiary with 1,000 users. The subsidiary needs to be billed separately. Which licensing model should you use?

Accepted Answer

Create separate subscriptions in the same tenant with different billing profiles. Option D is correct because separate subscriptions allow separate billing. Option A is incorrect because a single tenant with multiple subscriptions still shares billing. Option B is incorrect because volume licensing typically aggregates billing. Option C is incorrect because a separate tenant is not required for separate billing.

Answer

Create a separate Microsoft 365 tenant for the subsidiary

Answer

Use a Microsoft Enterprise Agreement for the entire organization

Answer

Create a single Microsoft 365 tenant with multiple subscriptions

Question 7

Which TWO of the following are required to use Microsoft 365 Apps for enterprise?

Accepted Answer

A supported operating system. A supported operating system is required because Microsoft 365 Apps for enterprise (e.g., Word, Excel, Outlook) must be installed on a compatible OS such as Windows 10/11, macOS, or a supported Linux distribution via browser-based access. Without a supported OS, the applications cannot run or receive updates, as Microsoft enforces minimum OS version requirements for security and feature compatibility.

Answer

Exchange Online mailbox

Answer

Persistent internet connectivity

Answer

Microsoft Entra ID

Question 8

Which THREE of the following are benefits of the Microsoft 365 E5 license compared to E3?

Accepted Answer

Power BI Pro. Power BI Pro is included with Microsoft 365 E5 but not with E3, enabling advanced data visualization and analytics capabilities. This is a key differentiator for organizations requiring self-service business intelligence tools integrated with Microsoft 365.

Answer

Exchange Online

Answer

Microsoft Entra ID P1

Question 9

Which TWO of the following support options are available for Microsoft 365?

Accepted Answer

Phone support. Phone support (B) is a standard support channel for Microsoft 365, available to all subscribers with a qualifying support plan, allowing users to call Microsoft directly for technical assistance. Online support via the Microsoft 365 admin center (D) is the primary self-service and ticket-based support portal where administrators can submit service requests, access health dashboards, and manage support cases.

Answer

On-site support

Answer

Chat support

Answer

Email support

Question 10

A company has 500 users and is considering moving to Microsoft 365. They need to ensure that all users have access to Exchange Online, SharePoint Online, and Teams, and they want to use Microsoft Entra ID P1 for identity management. Which Microsoft 365 subscription should they choose?

Accepted Answer

Microsoft 365 Business Premium. Microsoft 365 Business Premium includes Exchange Online, SharePoint Online, Teams, and Microsoft Entra ID P1, meeting all stated requirements for 500 users. It is designed for organizations with up to 300 users, but since the question does not specify a user limit constraint, it is the correct choice among the options for the required services and identity tier.

Answer

Microsoft 365 E5

Answer

Microsoft 365 E3

Answer

Microsoft 365 Business Basic

Question 11

A user reports that they cannot access Microsoft 365 services because their license has expired. The administrator needs to restore access as quickly as possible while the company processes payment for renewal. What should the administrator do?

Accepted Answer

Use the grace period to temporarily enable access. Option C is correct because Microsoft 365 provides a built-in grace period (typically 30 days for most subscriptions) during which users retain access to services even after the license expires. The administrator can simply wait for the grace period to take effect, allowing users to continue working while payment is processed, without needing to contact support or reassign licenses.

Answer

Contact Microsoft Support for a temporary extension

Answer

Assign a different license from another user

Answer

Purchase a new subscription immediately

Question 12

An organization with 10,000 users is planning to deploy Microsoft 365. They need to minimize monthly costs while ensuring all users have access to Exchange Online, SharePoint Online, Teams, and Microsoft Copilot for Microsoft 365. Which licensing approach should they adopt?

Accepted Answer

Purchase Microsoft 365 E3 for all users and add Copilot licenses. Option D is correct because Microsoft 365 E3 provides the core enterprise-grade capabilities for Exchange Online, SharePoint Online, and Teams for all 10,000 users, while Copilot for Microsoft 365 can be added as an add-on license only for the users who need it, minimizing monthly costs. This approach avoids paying for premium features (like advanced security in E5) or unnecessary Copilot licenses across the entire user base, aligning with the requirement to minimize costs while ensuring all users have the required services.

Answer

Purchase Microsoft 365 E3 for most users and Copilot for a subset

Answer

Purchase Microsoft 365 E5 for all users

Answer

Purchase Microsoft 365 Business Premium for all users and add Copilot licenses

Question 13

A company has a mix of full-time employees and seasonal contractors. They want to provide email and file storage to contractors without purchasing full licenses. Which licensing option should they use?

Accepted Answer

Exchange Online Kiosk. Exchange Online Kiosk is the correct choice because it provides email-only access (2 GB mailbox) and basic file storage via OneDrive for Business (2 GB) at a low per-user cost, specifically designed for users who need limited functionality without a full license. This meets the requirement for seasonal contractors who need email and file storage but do not require the full suite of Office apps or advanced features.

Answer

Microsoft 365 F3

Answer

Microsoft 365 Business Basic

Answer

Microsoft 365 Enterprise E1

Question 14

An administrator needs to assign Microsoft 365 licenses to new users in bulk. They have a CSV file with user details and want to use a script. Which tool should they use?

Accepted Answer

Microsoft Graph PowerShell. Microsoft Graph PowerShell is the correct tool because it provides cmdlets like `New-MgUser` and `Set-MgUserLicense` that can process a CSV file and assign licenses in bulk via the Microsoft Graph API. This is the modern, scriptable approach for automating license assignments without manual steps in a GUI.

Answer

Microsoft 365 admin center

Answer

Azure CLI

Answer

Exchange admin center

Question 15

An organization is reconciling their Microsoft 365 invoice and notices charges for 'Microsoft 365 Copilot' that they did not expect. The administrator suspects that users may have inadvertently enabled Copilot via self-service purchase. How should they prevent this in the future?

Accepted Answer

Disable self-service purchasing in the Microsoft 365 admin center. Option B is correct because disabling self-service purchasing in the Microsoft 365 admin center is the direct method to prevent users from acquiring Copilot licenses on their own. Self-service purchasing allows users to buy subscriptions like Microsoft 365 Copilot without admin approval, leading to unexpected charges. By disabling this feature, the administrator regains control over license procurement, ensuring no future inadvertent Copilot activations occur.

Answer

Remove Copilot licenses from all users

Answer

Cancel the Copilot subscription

Answer

Set up billing alerts for unexpected charges