MS-900 Describe Microsoft 365 apps and services Practice Test 9 — 15 Questions

Question 1

A department head asks which Microsoft 365 option should be used to allow customers to book appointments online based on staff availability. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Bookings. Microsoft Bookings is the correct choice because it is a Microsoft 365 app specifically designed to allow customers to book appointments online based on staff availability. It integrates with Exchange Online to synchronize staff calendars, manage time slots, and send automated confirmations, making it the ideal solution for scheduling customer-facing appointments.

Answer

Microsoft Planner

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Microsoft Purview Audit

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Microsoft Forms

Question 2

An administrator is reviewing a request from users who need to host training videos securely for employees. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Stream. Microsoft Stream is the correct choice because it is Microsoft 365's enterprise video service designed specifically for securely hosting, sharing, and managing training videos within an organization. It integrates with Microsoft Entra ID for access control, supports permissions-based sharing, and provides features like transcripts, chapters, and engagement analytics, making it ideal for internal training content.

Answer

Microsoft Purview Audit

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Microsoft Forms

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Microsoft Planner

Question 3

During a Microsoft 365 planning workshop, provide business-class email, calendars, contacts, and mailboxes. Microsoft 365 app or service is the best fit?

Accepted Answer

Exchange Online. Exchange Online is the correct choice because it is Microsoft's cloud-hosted messaging platform that provides business-class email, shared calendars, contact management, and mailbox services. It is the core service within Microsoft 365 designed specifically for these communication and collaboration needs, supporting features like shared mailboxes, resource mailboxes, and calendar sharing via Exchange Web Services (EWS) and MAPI over HTTP.

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Microsoft Purview Audit

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Microsoft Forms

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Microsoft Planner

Question 4

A tenant administrator is advising a department that wants to co-author a Word document with colleagues in real time from a browser. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft 365 web apps with OneDrive or SharePoint. Microsoft 365 web apps (Word, Excel, PowerPoint) combined with OneDrive or SharePoint enable real-time co-authoring from a browser. This allows multiple users to edit the same document simultaneously, with changes synced instantly via the cloud, which directly meets the department's requirement.

Answer

Microsoft Forms

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Microsoft Purview Audit

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Microsoft Planner

Question 5

A business stakeholder asks how Microsoft 365 can help them host an intranet landing page with news, navigation links, and department content. Microsoft 365 app or service is the best fit?

Accepted Answer

SharePoint Online. SharePoint Online is the correct answer because it is a web-based platform specifically designed for creating intranet portals, team sites, and communication sites. It provides built-in web parts for news feeds, navigation links, and department content pages, making it the ideal service for hosting a company intranet landing page.

Answer

Microsoft Purview Audit

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Microsoft Forms

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Microsoft Planner

Question 6

While preparing a Microsoft 365 adoption plan, a consultant is asked to manage leads, opportunities, customer accounts, and sales processes. Microsoft 365 app or service is the best fit?

Accepted Answer

Dynamics 365 Sales. Dynamics 365 Sales is purpose-built for managing leads, opportunities, customer accounts, and sales processes as part of the Microsoft 365 ecosystem. It provides a customer relationship management (CRM) platform with pipeline management, sales automation, and analytics, directly aligning with the consultant's requirements.

Answer

Microsoft Planner

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Microsoft Forms

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Microsoft Purview Audit

Question 7

A service owner is comparing Microsoft 365 capabilities and needs to maintain a personal checklist that syncs across devices and integrates with Outlook tasks. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft To Do. Microsoft To Do is the best fit because it provides a personal checklist that syncs across devices via Exchange Online and integrates natively with Outlook tasks. This allows the service owner to manage tasks from any device and see them directly within the Outlook task pane, fulfilling both requirements precisely.

Answer

Microsoft Forms

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Microsoft Purview Audit

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Microsoft Planner

Question 8

During requirements gathering, an IT manager says the organization must track assets using columns such as owner, status, purchase date, and location. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Lists. Microsoft Lists is the best fit because it provides a structured, customizable data-tracking solution with columns for metadata like owner, status, purchase date, and location. Unlike simple task or form tools, Lists supports rich column types (e.g., choice, date, person), views, and integration with SharePoint, making it ideal for asset tracking.

Answer

Microsoft Forms

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Microsoft Planner

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Microsoft Purview Audit

Question 9

A help desk lead is documenting the correct Microsoft 365 approach to improve employee experience through learning, insights, goals, and engagement experiences. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Viva. Microsoft Viva is the correct answer because it is an integrated employee experience platform (EXP) within Microsoft 365 that explicitly combines learning (Viva Learning), insights (Viva Insights), goals (Viva Goals), and engagement (Viva Engage). This directly matches the help desk lead's requirement to improve employee experience through those four pillars, whereas the other options are single-purpose tools that do not cover the full scope.

Answer

Microsoft Forms

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Microsoft Planner

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Microsoft Purview Audit

Question 10

A compliance-aware administrator is selecting the right Microsoft 365 capability to brainstorm using a shared digital canvas during Teams meetings. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Whiteboard. Microsoft Whiteboard is the best fit because it provides a shared digital canvas that allows meeting participants to brainstorm, draw, and collaborate in real time during Teams meetings. It integrates directly with Teams, supports ink and sticky notes, and persists content across sessions, making it ideal for interactive brainstorming.

Answer

Microsoft Planner

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Microsoft Purview Audit

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Microsoft Forms

Question 11

A department head asks which Microsoft 365 option should be used to allow customers to book appointments online based on staff availability. Microsoft 365 app or service is the best fit?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Microsoft Teams with SharePoint Online. Microsoft Teams integrates with SharePoint Online to provide a centralized document repository where team files are stored and managed. This allows users to collaborate on documents directly within Teams conversations, eliminating the need for email attachments. The combination of Teams for chat-based collaboration and SharePoint for file storage and versioning directly addresses the requirement.

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Microsoft Purview Audit

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Microsoft Planner

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Microsoft Forms

Question 12

An enterprise wants to allow employees to access corporate resources (emails, files, intranet) from unmanaged personal devices while ensuring that corporate data cannot be copied to personal apps. Which Microsoft 365 technology should be configured?

Accepted Answer

Microsoft Intune Mobile Application Management (MAM). Microsoft Intune Mobile Application Management (MAM) allows administrators to apply data protection policies directly to applications, such as Outlook and SharePoint, without enrolling the device itself. This enables employees to access corporate resources from unmanaged personal devices while preventing data from being copied or transferred to personal apps through features like multi-identity management and app-level PIN policies.

Answer

Microsoft Intune Mobile Device Management (MDM)

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Microsoft Entra ID Conditional Access

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Microsoft Baseline Protection

Question 13

A manager wants to set up a daily automated reminder email to employees who have not completed a mandatory training video in Microsoft Stream. The reminder should stop once the training is marked complete. Which Microsoft 365 tool should the manager use?

Accepted Answer

Power Automate. Power Automate is the correct tool because it can create an automated workflow that queries Microsoft Stream (or a connected system like SharePoint or a custom list) for employees who have not completed the training, sends a daily reminder email, and stops when the training status changes to 'complete'. This leverages triggers like 'Recurrence' and conditions based on data from Stream or a related data source.

Answer

Microsoft Forms

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SharePoint Designer

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Viva Learning

Question 14

A marketing manager wants to create a mobile-friendly app that field sales representatives can use to submit expense reports with photos of receipts. The app should automatically save the data to a SharePoint list and send an email notification to the manager. Which two Microsoft 365 technologies should the developer use to build this solution? (Choose two.)

Accepted Answer

Microsoft Power Apps. Microsoft Power Apps is correct because it enables rapid development of mobile-friendly apps with minimal code, allowing field sales representatives to capture expense data and receipt photos directly from their devices. It integrates seamlessly with SharePoint lists for data storage, making it the ideal low-code platform for this custom business app.

Answer

Microsoft SharePoint

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Microsoft Power BI

Question 15

A sales team uses Microsoft Lists to track leads. They want to create a real-time dashboard that shows the number of leads by stage, the total deal value, and the win rate. The dashboard must update automatically when the list is changed. Which Microsoft 365 app should they use to build this dashboard?

Accepted Answer

Microsoft Power BI. Microsoft Power BI is the correct choice because it is designed to create real-time, interactive dashboards that can connect directly to Microsoft Lists via the Power BI service or Power BI Desktop. It supports automatic data refresh when the underlying list changes, enabling live tracking of leads by stage, total deal value, and win rate without manual intervention.

Answer

Microsoft Excel

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Microsoft SharePoint

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Microsoft Power Automate